Role Overview:
The role will focus on in-house HR operations, workforce administration, attendance and shift management, and oversight of the external agency handling payroll and statutory compliance.
Key Responsibilities:
- HR Operations: Manage day-to-day HR administration for operational and frontline employees.
- Shift and Attendance Management: Monitor shift schedules, punch-in/punch-out records, attendance and related discrepancies.
- Employee Advances: Maintain control over advances provided to employees, including tracking, adjustments and recovery.
- Workforce Management: Handle employee-related processes across different levels, including frontline and lower-level positions, which account for approximately 30% of the workforce.
- Agency Management: Monitor service delivery and ensure timely and accurate execution of payroll, compliance and related HR processes.
- Scaling Operations: Support HR operations for the current workforce of approximately 50 - 60 employees, with planned expansion to 150+ employees.
- Industry: Hospitality Industry experience is a must have.
Key Requirement:
A hands-on HR professional who can manage internal workforce operations effectively while coordinating with external service providers.
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