Who are we?

Home Bazaar Services Pvt Ltd is India's leading Property Advisor with an immense history of successful client satisfaction. With 13+ years of expertise, we analyze and cater to the client's requirements and have assisted thoroughly in their property buying journey. With the support of 350+ Property experts, we have been awarded Mumbai's best-winning property service company for the Quarter 2022 -23.

With these achievements under our wings, we also have expanded to new horizons, we are currently operational in 9+ metro cities across India.

Job Description: Assistant Vice President (AVP) - HR Operations

Role Overview

The AVP - HR Operations will serve as a strategic partner to senior leadership, aligning HR initiatives with broader business objectives while driving organizational change. This role demands a unique blend of strategic foresight and hands-on execution. You will oversee a comprehensive portfolio including compliance, payroll, employee lifecycle management, talent development, and HR automation, while leading a high-performing team.

Position Details

- Designation : Assistant Vice President (AVP) - HR Operations

- Department : HR Operations

- Reporting To : Business Operations Head

- Team Size : 8+ direct/indirect HR professionals

Key Responsibilities

Strategic Leadership & Business Partnership

- Align HR operations, initiatives, and workflows directly with quarterly and annual business goals.

- Partner with business leaders on workforce cost optimization, headcount forecasting, and strategic manpower planning.

- Drive at least two major cross-functional organizational change initiatives annually to support hyper-growth phases.

Compliance, Payroll & Risk Management

- Lead the annual policy review and revision process to maintain a strict, SOP-oriented work culture with zero compliance gaps.

- Oversee end-to-end payroll processing, final settlements, statutory deductions, and payroll audits.

- Ensure 100% compliance with labor laws, statutory audits, inspections, PF, ESIC, PT, LWF, and Shops & Establishment requirements.

- Identify, monitor, and mitigate people-related, operational, legal, and compliance risks across the organization.

Employee Lifecycle & Engagement

- Supervise employee onboarding journeys, aiming for exceptional new-hire experiences and keeping the 90-day attrition in at lower rate.

- Establish and monitor robust employee query management systems and service delivery standards.

- Drive employee communication, recognition programs, culture-building activities, and engagement initiatives.

- Directly step in to handle complex employee relations and act as a neutral consultant during high-risk organizational disputes.

Compensation, Benefits & Vendor Management

- Manage corporate compensation structures, benefits administration, insurance programs, and the annual salary review process.

- Oversee external HR vendors, including Background Verification (BGV), payroll partners, insurance brokers, HRMS providers, compliance consultants, and training partners.

Team Leadership & Performance Culture

- Foster an internal team culture built on psychological safety, collaboration, accountability, and daily alignment.

- Provide training, regular coaching, feedback, and development opportunities to groom future leaders within the HR team.

- Manage the end-to-end Performance Improvement Plan (PIP) framework utilizing objective criteria, weekly milestones, and unbiased evaluation.

- Conduct periodic performance reviews, ensuring all team members meet or exceed their individual KPIs.

HR Automation, Analytics & Governance

- Introduce process automation tools to eliminate operational bottlenecks and reduce manual processing time.

- Build and maintain database systems and executive dashboards to ensure high-level of data integrity.

- Deliver weekly, monthly, and periodic HR scorecards and dashboards to provide leadership with timely, actionable, data-driven insights.