



Technical Account Manager
Forward Deployed Architect (Autonomous Finance)
About HighRadius :
HighRadius guarantees Value Creation for the Office of the CFO with a single Agentic AI platform. The platform integrates 180+ AI agents that orchestrate end-to-end processes across Order-to-Cash, Close & Reconciliation, Consolidation & Reporting, Accounts Payable, B2B Payments, and Treasury. Each agent is tied to measurable KPIs, ensuring real outcomes in just 36 months across 1,300+ Global Enterprises.
Location : Houston, TX (HQ) - On-site
Travel : Up to 50% (Client Sites) Target Majors : Industrial Engineering, Computer Science, Data Science, or Management Information Systems (MIS), with 2-5 years of data science or client management experience.
About the Role :
- The "Day-in-the-Life" Audit : Conduct deep-dive observations of client finance workflows to identify friction points and bottlenecks.
- Adoption Strategy : Design and execute playbooks that drive user engagement and ensure the AI platform becomes the backbone of the clients finance operations.
2. Strategic Governance & Steering :
- Operational Committee Ownership : Lead monthly meetings with client SMEs to review health metrics and tactical progress.
- Executive Readiness : Manage up and prepare executives for Steering Committees, providing the data-driven narrative of value delivered.
3. Signal vs. Noise : Change Management :
- The 80/20 Rule : Stack-rank client requests and technical enhancements. You must possess the business acumen to negotiate with client managers, focusing resources on the 20% of changes that drive 80% of the impact.
- Roadmap Alignment : Prevent "scope creep" by aligning client desires with the core product vision, ensuring scalability over customization.
4. Cross-Functional Stakeholder Management :
- Orchestration : Stakeholder management of internal resources across Product, Engineering, and Consulting to solve high-impact escalations.
- Task Force Leadership : When a critical issue arises, you lead the war room. You own the resolution timeline and the post-mortem strategy to prevent recurrence.
Who You Are :
- Trusted Advisor : You are a trusted advisor to the client. Youre at ease leading a meeting with Finance Directors, managers and Subject matter experts. You also love data analysis, designing and re-configuring agents to drive and deliver value to customers.
- Solution Expert : You will use the value vs complexity matrix to identify solutions and solve problems.
- HighRadian DNA : You have a bias for action, strong ownership of your customers and customer projects, and a desire to work in a fast-paced SaaS environment.
Why HighRadius? :
- Impact : Gain top-tier experience with a market leader in Autonomous Finance, transforming antiquated processes with AI driven solutions. We strive to promote 35% of our talent per year, ensuring you accomplish career milestones to broaden your skillsets.
- Culture : Join a high-growth, high-energy FinTech unicorn
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