Hexaware - Account Delivery Manager

Location: Chennai - Siruseri / Navi Mumbai - Ghansoli / Pune - Hinjewadi Phase III

Experience: 18 Years to 22 Years

Role: Account Delivery Management.

Job Description:

Looking for a Delivery Manager to manage Delivery for key client engagement(s) having very good experience in Agile Project Deliveries, Client Management, P&L and People Management.

Requirement:

1. 18+ years in Delivery with at least 5+ years in Project & Program Management in Application Development, Maintenance & Support projects.

2. Very Good Experience in End to End Project Management using Agile Methodology in an onsite-offshore model.

3. Strong experience in to managing P&L.

4. Should be having 360 degree exposure in managing sizable accounts.

5. Should be managing GM & Costing (Levers exercised).

6. Person should have manage revenue size over 20 Mn USD independently.

7. Experience in managing projects both in T&M and Fixed Price.

8. Should have strong experience in Healthcare and Insurance / Manufacturing & Consumer /. HiTech.

9. Should be able to manage multiple account, nurture account and grow account.

10. Should have good exposure in executing/ managing ASM, nextgen services (data, infrastructure) and digital transformation programs.

11. Transformed large programs from Waterfall to Agile methodology

12. Collaborate with Service-lines managers/SPOCs to solution and service the business pipeline

13. Identifying customer needs and overseeing service delivery within the business context

14. Customer facing and maintaining positive relationships with customers

15. Assessing customer feedback and using your creativity to establish, improve, risk mitigation, and refine services

16. Remaining organized and meeting deadlines

17. Building partnerships and liaising with team leaders to determine the company's services, delivery criteria, and solutions for issues that may arise and focus on Continuous Improvement Programmes

18. Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently

19. Managing finances and budgets

20. Determining ways to reduce costs without sacrificing customer satisfaction