Key Account Manager
Job Description:
- Account & Portfolio Ownership: Managed accounts/portfolios with a revenue size exceeding $3M.
- Customer Relationship Management: Built and maintained strong relationships across all customer levels-from SVPs to line managers.
- Revenue Achievement: Consistently met or exceeded quarterly revenue targets while maintaining a strong pipeline for upcoming quarters.
- Account Mining & Expansion: Applied multi-fold strategies to expand account footprint and drive revenue growth.
- Account Planning: Developed comprehensive account plans and implemented effective revenue growth strategies.
- Pipeline Management: Proven track record in pipeline generation with a high conversion ratio to contracts.
- Cross-Functional Coordination: Collaborated with Delivery, Recruitment, and Finance teams to ensure revenue generation and customer satisfaction.
- Technical Engagement: Provided insights and engaged customers on technology stacks including AI, Data, Cloud, and ADMS.
- P&L & Contract Management: Owned P&L and managed contracts for assigned portfolios and regions.
- CRM Expertise: Hands-on experience with CRM tools like Salesforce, including preparation and presentation of reports to leadership
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