- The Head HR - VP - Revenue Cycle Management (RCM) role in Mumbai/Vadodara involves overseeing human resources strategies and operations for a global RCM support organization. As Vice President - HR (Head - India HR), you will lead ~25 member HR team and ~3,000 employees with presence across geographies, drive and support HR Strategy as well as execution across India.

Client Details:

This is an opportunity to work with a large healthcare services company specializing in Revenue Cycle Management (RCM) and related back-office solutions for physician groups and healthcare practices.

Description:

Strategic HR Leadership:

- Translate business priorities into a regional HR roadmap that supports growth, retention, and workforce capability.

- Act as HR Business Partner for COO as well as the India BU Leaders and advise them on people aspects.

- Serve as a strategic advisor to the CHRO and India leadership team on organization design, talent planning, and culture-building.

- Support global delivery excellence and partner with India business heads to drive talent strategy.

- Drive employee value proposition for attraction and retention of high performing talent

Team Leadership & Operational Excellence

- Lead and enable a high-performing HR team across functions including HRBP, ER, L&D, HR Ops and, Communications.

- Drive Business Partnership, HR service delivery discipline, process excellence, and accountability across all HR operations.

Talent Acquisition (Volume + Strategic Hiring):

- Oversee high-volume & high velocity hiring to support in-time hiring, and also manage strategic hires.

- Optimize sourcing, branding, funnel analytics, and recruiter effectiveness to meet monthly and quarterly targets.

Employee Relations & Compliance:

- Build scalable and transparent ER frameworks and ensure legal compliance across all India operations.

- Strengthen manager capability to handle sensitive employee issues and escalate effectively when needed.

- Ensure compliance with Indian labor law, POSH regulations, and labor law audits.

- Manage the effectiveness and adoption of HRIS tools used in India; drive simplification, automation, and data integrity.

- Review and update the India Employee Policies as well as processes to ensure legislative compliance and brand value.

Performance & Capability Development:

- Lead performance management cycles, manager calibration, and developmental feedback culture.

- Oversee onboarding, role-based training, and leadership development for operations teams.

Internal Communication & Engagement:

- Develop internal communication strategies that promote clarity, alignment, and connection to company values.

- Design and execute India-specific engagement programs and listening mechanisms.

- Drive Change Communication and roll-out in conjunction with the Business Leaders.

Profile:

Must-Have:

- 15+ years of HR experience with 5+ years in a senior India HR leadership role managing large delivery teams (RCM, BPO, ITES).

- Experience leading HR in a shared services or delivery center model.

- Demonstrated success leading large, distributed HR teams and managing high-volume talent operations.

- Strong grasp of Indian labor law, high-growth scaling environments, and HR digitization.

- Proven ability to use data and people analytics to influence leadership decisions and workforce planning.

- Excellent communication, coaching, and change leadership capabilities.

Preferred:

- Experience with U.S. healthcare clients or global delivery models.

- Fluency in managing cross-cultural teams and matrix reporting.

Job Offer:

- Opportunity to work in a large organization in the business services sector.

- Career growth opportunities in a leadership role.

Note : For your candidature to be considered on this job, you need to apply necessarily on the company's redirected page of this job. Please make sure you apply on the redirected page as well.

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HR at MICHAEL PAGE INTERNATIONAL RECRUITMENT PRIVATE LTD

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