Head - Talent Acquisition - Internet/eCommerce

Key Responsibilities:

Talent Acquisition Strategy:

- Define and execute the company's end-to-end talent acquisition strategy.

- Build scalable hiring frameworks across multiple business verticals.

- Develop workforce planning in partnership with business leaders.

- Drive hiring excellence across volume and leadership recruitment.

Volume Hiring:

Lead large-scale hiring for:

1. Customer Success

2. Sales

3. Inside Sales

4. Contact Centre

5. Customer Support

6. Operations

- Build predictable hiring pipelines for high-volume functions.

- Improve hiring speed without compromising quality.

Recruitment Operations:

- Drive recruitment process excellence through standardized hiring practices.

- Optimize recruiter productivity, hiring SLAs, and stakeholder satisfaction.

- Improve candidate experience across the hiring lifecycle.

Employer Branding:

- Strengthen Shaadi.com's employer brand across campuses and lateral markets.

- Build innovative sourcing strategies through digital platforms, referrals, and recruitment marketing.

- Position the company as an employer of choice.

Data & Analytics:

- Build a data-driven recruitment function.

- Monitor key metrics including:

1. Time to Hire

2. Cost per Hire

3. Offer Acceptance

4. Quality of Hire

5. Source Effectiveness

6. Recruiter Productivity

7. Diversity Metrics

- Use hiring analytics to improve business outcomes.

Preferred Background:

We are particularly interested in leaders from:

1. Consumer Internet

2. Digital Platforms

3. E-commerce