Sales Head - OneSource (Cloud, eCommerce, ERP, and BPO-led solutions)

Job Description

Designation: Sales Head

Location: Mumbai

Duration: Permanent

Experience: 18+ years

Compensation: Compensation will not be a constraint for the right candidate.

Role Overview:

The Sales Head - OneSource will lead the sales function for the company's integrated enterprise platform, which spans cloud, eCommerce, ERP, and BPO-led solutions.

This role is responsible for driving revenue growth in North American markets, building a high-performance sales engine, and strengthening presence across enterprise and mid-market segments. This leadership position will also oversee the development of the sales organization - shaping structure, building product-aligned teams, and ensuring delivery of company-wide sales targets.

Roles and Responsibilities:

Sales Organization Development

- Build and structure the sales organization to align with business objectives.

- Recruit, train, and develop a high-performing sales team, including Business Development Managers (BDMs) for each product/service.

- Define and implement target-setting and incentive plans to drive motivation and productivity.

Sales Process and Execution

- Develop and standardize the sales pitch process starting from Product-Market Fit (PMF) identification.

- Partner with marketing on lead-generation strategies tailored for North America.

- Oversee product demonstrations and ensure the team is equipped to convey value propositions effectively.

- Actively participate in the sales process, particularly in deal closures.

Sales Strategy and Performance Management

- Own and deliver annual, quarterly, and monthly revenue targets.

- Continuously refine sales pipeline strategy, conversion levers, and go-to-market execution.

- Conduct performance reviews, optimize workflows, and implement corrective actions as required.

Global Travel and Business Exposure

- Represent the organization in global markets as needed; frequent travel is expected.

- Ensure readiness for international travel with passport and visas in place.

Qualifications and Skills:

- 18+ years of B2B enterprise sales experience with at least 12+ years in senior leadership roles.

- Strong track record in selling enterprise cloud, eCommerce, ERP, or BPO solutions-preferably in North America.

- Experience in establishing relationships with CIOs, CTOs, CDOs, Heads of Digital, and enterprise transformation leaders.

- Demonstrated success in closing large, complex deals and multi-year enterprise contracts.

- Exposure to GTM strategy, demand-generation collaboration, and sales ops planning.

- Strong communication, negotiation, and executive presence.

- Must be willing to relocate to Mumbai (onsite role).

- Experience working with US markets is mandatory.

- MBA or equivalent advanced degree preferred.

Regional & Industry Expertise

- Network within digital transformation, eCommerce, or BPO-driven industries is a plus

- Deep understanding of North American enterprise and mid-market ecosystems.

- Ability to navigate multi-stakeholder decision cycles typical of US enterprises.

Skills & Competencies

- Strategic mindset with a strong focus on execution and measurable outcomes.

- Excellent communication, presentation, and negotiation skills.

- Strong analytical and commercial acumen.

- Self-driven, resilient, and adaptable to cross-cultural and cross-border environments.

- Proficiency in CRM platforms (Salesforce preferred) and enterprise sales tools.

- MBA or equivalent advanced degree preferred.

Travel Requirements

Willingness to travel extensively (up to 40-50%) across global regions.