The company is a non-profit based in Mumbai - details will be shared directly with shortlisted candidates.

The Role:

The Head of People & Culture will lead the design and execution of the company's people strategy, enabling them to scale sustainably through strong talent, systems, and culture. This role will act as a strategic thought partner to senior leadership, and a ear to the ground, driving organizational effectiveness, people excellence, and culture-building across all teams.

What Youll Do:

Talent Acquisition Strategy:

- Define and drive organizations talent acquisition and development strategy.

- Lead end to end HRIS management systems ensuring consistency, accuracy and speed across hiring for all roles and functions.

- Actively lead partnership with senior leadership and hiring managers to forecast talent needs, hiring and selection planning.

- Own a 360 degree stakeholder experience (hiring teams and candidates) through a strong communication framework and process rigour.

- Present and provide data driven insights to inform leadership the hiring decisions and growth planning.

People Operations:

- Partner closely with senior leadership to design and build inclusive, people-centric organizational systems, policies, and practices.

- Provide strategic oversight on payroll, compliance, and governance in collaboration with finance and external partners.

- Ensure robust adherence to statutory requirements, including POSH and labour laws, while maintaining high standards of governance.

- Serve as a point of contact for employee relations, conflict resolution, and grievance management.

- Drive operational excellence through strong documentation practices and real-time people data management systems.

Performance Management:

- Design and execute a performance management framework aligned with organizational goals and culture.

- Ensure clarity and consistency in KRAs and KPIs across teams, enabling accountability and performance tracking.

- Lead performance review cycles (mid-year and annual), ensuring fairness, rigour, and alignment with organizational priorities.

- Enable managers and teams with tools, frameworks, and guidance to drive a strong feedback and performance culture.

HRMS and People Analytics:

- Provide strategic oversight on HRMS and people systems to ensure organizational efficiency.

- Lead the adoption and optimization of digital platforms for people operations and project management.

- Establish structured reporting systems and dashboards to strengthen data-driven decision-making across the organization.

People Engagement and Team Development:

- Drive organizational development initiatives, including team effectiveness, yearly team engagements, culture building, and change management.

- Represent the People & Culture function in external forums, contributing to sectoral conversations and learning.

- Enable alignment across program and non-program teams through strong collaboration frameworks and engagement strategies.

What We're Looking For:

- Strong and relevant experience of 4+ years in core People & Culture / HR.

- Ability to design and implement structured people processes and policies in a fast growing organization.

- Ability to facilitate organization-wide communication, team updates, and engagement spaces.

- Experience managing people operations and HR processes in a remote or distributed team environment.

- Experience designing and managing people engagement surveys such as Great Place to Work or internal culture surveys.

- Has hands-on experience with tools such as Keka, SlackPro, Google Workspace (G-Suite), and HRIS platforms.

- Experience working closely with cross-functional teams and leadership to support decision-making.

- Familiarity with data-driven HR practices such as employee analytics, engagement metrics, or retention analysis.

- Experience or strong interest in working within the development and impact sector.