
Role Overview:
We are looking for a senior HR Operations professional with strong experience in end-to-end payroll management, HR operations, statutory compliance and large-scale employee administration, preferably within the BFSI / Banking sector.
The individual will be responsible for managing payroll operations for a large employee population while ensuring accuracy, compliance, governance, process efficiency and timely delivery.
Key Responsibilities:
- Lead end-to-end payroll operations for a large employee population.
- Manage payroll processing, payroll inputs, deductions, payroll scrutiny, settlements and related compliance.
- Ensure timely and accurate processing of payroll in accordance with statutory and regulatory requirements.
- Manage PF, Gratuity and other statutory compliance and retiral-related processes.
- Ensure compliance with applicable labour laws and statutory regulations.
- Manage employee lifecycle processes including joining, transfers, benefits, leave & attendance, separations and Full & Final settlements.
- Manage payroll vendors and ensure adherence to defined SLAs, KPIs and service standards.
- Handle HR audits, statutory audits, internal audits, risk and compliance reviews.
- Ensure timely closure of audit observations and implementation of corrective actions.
- Prepare and review HR MIS, dashboards and payroll reports for senior management.
- Drive payroll process automation, digitisation and workflow improvements.
- Lead or support HRIS / payroll system implementation, enhancement and migration projects.
- Work closely with HR, Finance, Compliance, Operations and other key stakeholders.
- Identify process gaps and implement appropriate controls to improve operational efficiency and minimise risk.
Mandatory Requirements:
- 12+ years of experience in HR Operations / Payroll.
- Strong experience in end-to-end payroll management.
- Experience handling large-scale payroll / large employee populations.
- Experience handling payroll for 20,000+ employees will be highly preferred.
- Prior experience in BFSI / Banking / Financial Services is preferred.
- Strong knowledge of statutory compliance, PF, Gratuity and payroll governance.
- Experience in payroll vendor management.
- Exposure to HR audits, statutory audits, internal audits and compliance reviews.
- Strong understanding of HRIS / Payroll systems.
- Exposure to process automation and HR transformation will be an added advantage.
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