Head - Human Resources - IT

Head - Human Resources

Description:

Our client is a profitable, fast-growing global technology and analytics services organization with over 1200 employees, including teams across the US, Canada, and Europe. The company works with multiple Fortune 500 clients and operates at the intersection of data, analytics, and AI. With annual revenues of ~USD 60 million, the organization is entering its next phase of scale with a clear multi-year growth roadmap.

Role Overview

They are looking to hire a Head of Human Resources to lead and scale the people function during a critical growth phase. The role requires a strong hands-on HR leader with deep IT services experience who can balance execution excellence with strategic thinking. This is a leadership role focused on building scalable HR systems, strengthening business partnership, and preparing the organization for its next phase of growth.

Key Responsibilities:

HR Leadership & Business Partnership:

- Act as a strategic partner to senior business and delivery leaders.

- Drive performance management, leadership effectiveness, engagement, retention, and succession planning.

- Translate business goals into clear people strategies and execution plans.

HR Operations & Policy

- Own end-to-end HR operations across employee lifecycle.

- Strengthen HR processes, systems, governance, and statutory compliance.

- Manage immigration and global mobility policies including visas and cross-border workforce movement.

Resource Allocation & Workforce Planning

- Partner with delivery leadership on manpower planning linked to revenue and utilization.

- Enable effective resource allocation across projects and geographies.

- Build forward-looking workforce plans to support growth and new capability build.

Compensation & Benefits

- Design and govern compensation frameworks aligned with market benchmarks and internal parity.

- Lead annual cycles including increments, promotions, and variable pay.

- Ensure cost discipline while supporting retention of critical talent.

Team Leadership

- Lead an existing HR team across HRBP, HR Operations, and support functions.

- Build strong ownership, accountability, and execution culture within the HR function.

Candidate Profile:

- 15+ years of strong experience IT services /Analytics/ Technology services organizations.

- Proven exposure to scale journeys from ~100 to 2,000+ and ideally beyond.

- Hands-on operator with strong first-principles thinking.

- Solid experience across: HR Business Partnering, Compensation & Benefits, HR Operations & Compliance, Immigration & Global workforce policies