The Role :

It is a critical leadership role for an experienced HR operator who can build scale, bring discipline, and create the operating foundation required for the next phase of growth.

The incumbent will work closely with global HR leadership, business heads and regional stakeholders, making this a highly visible leadership role with significant influence on organizational growth.

1. Build and Institutionalize the HR Operations Model a Global Growth Story :

- Design and establish a best-in-class HR Operations across geographies.

- Develop the operating architecture across service delivery, workflows, SOPs, SLAs, governance forum etc.

2. Lead End-to-End Employee Lifecycle Operations :

- Own the full spectrum of employee lifecycle processes from onboarding through exit.

- Ensure consistency, control, and service quality across documentation, employee records, verification processes, leave and attendance, and employee services.

3. Establish Strong Payroll Governance :

- Lead payroll operations with a strong focus on accuracy, timeliness, confidentiality, compliance, and internal control.

4. Strengthen Compliance, Controls, and Audit Readiness :

- Establish and govern a robust compliance framework spanning statutory obligations, internal controls, process governance, and audit preparedness.

- Partner effectively with Legal, Finance, and external specialists to ensure sound practice across all relevant jurisdictions.

5. Lead HR Systems, Data Governance, and Reporting :

- Own the HR systems and data agenda, including data quality, workflows, access controls, process integrity, and reporting architecture.

- Ensure the HR function is supported by reliable, decision-useful management information and operational metrics.

- Strengthen the maturity of HR Operations through disciplined data governance and insight-led management.

6. Drive HR Transformation and Project Delivery :

- Drive technology transformation, HR process redesign, payroll governance, service delivery excellence and capability building across multiple geographies.

- Bring hands-on experience in the implementation, launch, or stabilization of Darwinbox or a comparable HRIS platform.

- Oversee end-to-end project execution including business requirements, process redesign, testing, stakeholder management, rollout, adoption, and stabilization.

8. Lead and Develop the HR Operations Team :

- Build and lead a high-performing HR Operations team with strong role clarity, capability building, service mindset, and execution discipline.

- Develop bench strength and ensure the function can scale sustainably over time.

Must-Have Experience :

- 15 - 20 years of progressive HR experience with deep specialization Shared Services.

- Proven experience leading HR Operations within GCC (data Centres preferred).

Prior experience supporting Middle East and Central Asian markets, particularly :

1. Saudi Arabia

2. United Arab Emirates

3. Uzbekistan

4. GCC Region

Education :

- Bachelors degree required.

- Masters degree / MBA in HR or related discipline preferred.

HR Operations Expertise :

- Demonstrated experience building and transforming HR Operations functions.

- Strong expertise in employee lifecycle management, compliance, payroll governance and shared services.

- Experience handling large employee populations and multi-location operations.

HR Technology :

- Proven experience leading HRMS implementations.

- Strong preference for candidates who have successfully implemented Darwinbox.

- Experience with workflow automation, HR analytics and digital HR transformation initiatives.

Payroll & Compliance :

- Hands-on experience managing payroll governance at scale.

- Strong understanding of statutory compliance, audits and operational controls.

- Experience managing payroll and compliance vendors across multiple jurisdictions.

Project Management :

- Proven track record of leading enterprise-wide HR transformation initiatives.

- Experience managing complex cross-functional projects involving HR, Finance, IT and external partners.

- Strong program governance and stakeholder management skills.