Job Title : Head - HR Operations Position : Reports To Head HR No of Team Members: 8 - 10 Job Location: Mumbai (Andheri West) Brief Summary: - The Head of HR Operations will lead and manage the HR Operations function, ensuring seamless execution of HR processes, systems, and compliance across the organization. - This role is responsible for driving operational excellence, optimizing HR service delivery, and supporting strategic HR initiatives through data-driven insights and efficient process management. Key Responsibilities: Strategic Leadership: - Develop and implement HR operational strategies aligned with organizational goals. - Lead transformation initiatives to improve HR service delivery and employee experience. - Collaborate with senior leadership to support workforce planning and organizational development. HR Operations Management: - Oversee core HR processes including onboarding, offboarding, payroll, benefits administration, HRIS management, and compliance. - Ensure timely and accurate execution of HR transactions and services. - Manage vendor relationships for HR services and platforms. Payroll Administration: - Lead and manage end-to-end payroll operations ensuring accuracy, timeliness, and compliance with statutory requirements. - Collaborate with Finance and external partners to ensure smooth payroll processing and reporting. - Monitor payroll systems and processes for continuous improvement and automation. - Ensure adherence to tax regulations, labor laws, and internal audit controls. Legal & Compliance Matters: - Ensure HR practices are compliant with local, state, and national labor laws and regulations. - Liaise with legal counsel on employment law issues, disputes, and policy development. - Liaise with legal counsel and advocate on police and theft related matters - Manage employee relations cases, disciplinary actions, and grievance procedures in accordance with legal standards. - Maintain documentation and records to support legal and audit requirements. Process Optimization & Automation: - Identify opportunities for process improvement and automation within HR operations. - Lead implementation of HR technologies and systems to enhance efficiency and scalability. Compliance & Risk Management: - Ensure compliance with labor laws, data privacy regulations, and internal policies. - Conduct regular audits and risk assessments to maintain HR operational integrity. Team Leadership: - Build and lead a high-performing HR operations team. - Provide coaching, mentoring, and development opportunities to team members. Analytics & Reporting: - Develop and maintain HR dashboards and reports for leadership. - Use data analytics to inform decision-making and improve HR processes. Qualifications: - Master's degree in human resources, Business Administration, or related field. - 10 - 15 years of progressive HR experience, with at least 5 years in HR operations leadership. - Strong knowledge of HR systems (e.g., Darwinbox, SAP SuccessFactors, Workday, Oracle HCM). - Proven experience in process improvement, compliance, and HR service delivery. - Excellent leadership, communication, and stakeholder management skills. Preferred Skills: - Certification in HR (e.g., SHRM-SCP, SPHR) is a plus. - Experience in change management and digital transformation. - Strong analytical and problem-solving abilities.

Mumbai

Head - HR Operations - Retail Industry 

Job Description for Head - HR Operations - Retail Industry   in  Mumbai for (10-15) years of experience. Apply Now!