Position Overview:

The Head of Operations - FCC will lead the global financial crime compliance operations for an international banking organization. This role is responsible for ensuring robust governance, operational excellence, and regulatory adherence across anti-money laundering (AML), counter-terrorist financing (CTF), sanctions, fraud prevention, and other FCC domains. The incumbent will drive strategic oversight, manage large-scale teams, and collaborate with senior stakeholders to safeguard the organization against financial crime risks.

Key Responsibilities:

- Lead and oversee FCC operations across multiple geographies, ensuring compliance with international and local regulatory requirements.

- Develop and implement operational strategies for AML, CTF, sanctions screening, transaction monitoring, and fraud risk management.

- Manage large-scale teams, setting performance standards and fostering a culture of compliance, integrity, and accountability.

Oversee the execution of KYC, CDD, EDD, and ongoing monitoring processes to ensure adherence to global standards.

- Partner with technology teams to enhance FCC systems, including transaction monitoring, case management, and screening tools.

- Drive operational efficiency through automation, process optimization, and adoption of advanced analytics.

- Act as a key liaison with regulators, auditors, and internal governance committees, ensuring timely and accurate reporting.

- Establish and monitor KPIs, dashboards, and metrics to track FCC operational performance and risk exposure.

- Lead remediation programs for regulatory findings, ensuring sustainable compliance outcomes.

- Provide thought leadership on emerging financial crime risks, regulatory changes, and industry best practices.

Required Skills & Competencies:

- 15+ years of experience in Financial Crime Compliance, AML, or Risk Management, with at least 5 years in a senior leadership role.

- Strong knowledge of international banking regulations (FATF, OFAC, EU directives, UK FCA, RBI, MAS, etc.).

- Proven expertise in FCC operations, including transaction monitoring, sanctions screening, and fraud risk management.

- Experience in managing large-scale teams across multiple geographies.

- Strong stakeholder management skills with the ability to influence senior executives and regulators.

- Excellent analytical, problem-solving, and decision-making skills.

- Familiarity with FCC technology platforms (Actimize, Mantas, Fircosoft, etc.) and data analytics tools.

- Exceptional communication and leadership skills, with the ability to drive change in complex environments.

Domain Skillset - Financial Crime Compliance Incl. AML, Sanctions & KYC:

- A minimum 10+ years of experience in financial crime investigations, AML (Anti-Money Laundering), Transaction Monitoring, overseeing suspicious activity

- Handing big teams across multiple locations. Min Span of 250+ FTE

- Ensuring 100% contractual SLAs

- Focus on Quality & Transformation Initiatives

- Client engagement and relationship maintenance

- ACAMS certification is an added advantage

- Flexible for Shift timings