Job Summary:

- We are seeking a dynamic and result-oriented Senior Business Manager to lead strategic business operations, revenue growth initiatives, client management, and cross-functional execution across the organization.

- The ideal candidate will play a critical role in driving business expansion, managing key stakeholder relationships, improving operational efficiency, and ensuring achievement of organizational goals.

- This role requires strong business acumen, leadership capabilities, strategic planning expertise, and the ability to manage multiple business functions in a fast-paced environment.

- The Senior Business Manager will collaborate closely with leadership teams, sales, operations, finance, marketing, and delivery functions to drive sustainable growth and operational excellence.

Key Responsibilities:

- Develop and execute strategic business plans aligned with organizational objectives.

- Identify new business opportunities, market expansion areas, and revenue growth initiatives.

- Drive business development efforts through client acquisition, partnerships, and account growth strategies.

- Analyze market trends, competitor activities, and industry developments to support strategic decision-making.

- Contribute to annual business planning, forecasting, and budgeting processes.

- Own and manage business revenue targets, profitability, and operational performance metrics.

- Monitor financial performance, budgets, margins, and cost optimization initiatives.

- Ensure achievement of quarterly and annual sales and business objectives.

- Develop strategies to improve operational efficiency and business profitability.

- Build and maintain strong relationships with key clients, partners, and stakeholders.

- Act as a strategic advisor for major client accounts and business engagements.

- Ensure high levels of customer satisfaction, retention, and account growth.

- Manage escalations, negotiations, and critical business discussions effectively.

- Oversee day-to-day business operations and ensure smooth execution of strategic initiatives.

- Coordinate with cross-functional teams including sales, operations, finance, HR, marketing, and delivery.

- Drive process improvements, operational efficiencies, and performance optimization initiatives.

- Ensure timely execution of projects, deliverables, and business commitments.

- Lead, mentor, and develop high-performing teams across business functions.

- Foster a culture of accountability, collaboration, and continuous improvement.

- Support hiring, performance management, capability building, and succession planning initiatives.

- Drive employee engagement and team productivity.

- Develop business dashboards, MIS reports, and performance tracking systems.

- Present business insights, forecasts, and strategic recommendations to senior leadership.

- Utilize data-driven analysis to improve decision-making and operational performance.

- Track and monitor key business KPIs and growth metrics.

Required Qualifications:

- Bachelor's/master's degree in Business Administration, Management, Finance, Marketing, or related field.

- MBA or equivalent postgraduate qualification preferred.

- 7-9 years of experience in business management, operations, sales, account management, or strategic leadership roles.

- Proven track record of driving business growth, revenue generation, and operational excellence.

- Experience managing cross-functional teams and large business accounts preferred