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Sales Development Representative

Customer Success Manager

Description: - As a Key Account Manager, you'll take charge of strategic enterprise accounts in the U.S. market, ensuring high-value client relationships, revenue growth, and exceptional service delivery. - This is a customer-facing, quota-carrying role with immense growth potential. Your Responsibilities: Client Relationship Management: Build and maintain strong, long-lasting relationships with key enterprise clients. Serve as the main point of contact for all client-related issues and needs. Strategic Planning & Account Growth: Develop and execute strategic account plans to drive growth and achieve sales targets. Identify opportunities for upselling and cross-selling within existing accounts. Customer Success Focus: Ensure high levels of customer satisfaction through proactive communication, timely resolution of issues, and consistent delivery of excellent service. Revenue Ownership: Achieve revenue targets and drive growth by identifying and pursuing new business opportunities within assigned accounts. Internal Collaboration: Work closely with internal teams, including sales, marketing, product development, and customer support, to ensure a cohesive approach to account management and service delivery. Reporting & Analytics: Monitor account performance, analyze key metrics, and prepare regular reports for senior management. Use data-driven insights to inform account strategies and improve client outcomes. Contract Management: Lead contract negotiations and renewals with enterprise clients, ensuring favorable terms for both the client and the company. Market Insight: Insight: Stay up to date with industry trends, market conditions, and competitor activities to provide clients with relevant and timely insights. Who You Are: - 3 - 6 years of experience in enterprise account management, customer success, or sales roles (preferably in SaaS or supply chain/logistics tech). - Proven track record of hitting/exceeding revenue and customer satisfaction goals. - Excellent communication, negotiation, and interpersonal skills. - Self-starter with the ability to work independently in a remote-first team. - Strong analytical skills and a data-driven mindset. What We Offer: - Collaborative, innovative, and growth-focused team culture. - Comprehensive health insurance for employees & family. - Flexible working hours & remote work options. - Opportunity to work on cutting-edge technologies. - Professional development and upskilling support. - Regular team-building events, fun activities, and a vibrant workplace. - Join a global team making real-world impact in logistics.

Thane

Mumbai

GoComet - Senior Key Account Manager 

Job Description for GoComet - Senior Key Account Manager  in GOCOMET INDIA PRIVATE LIMITED in  Thane Mumbai for (3-6) years of experience. Apply Now!

GoComet - Senior Key Account Manager  | iimjobs.com