Role Overview:

- The Product Manager - Infection Control will serve as the strategic owner of the product portfolio, driving market development, product positioning, and cross-functional alignment to accelerate business growth.

- This role demands a blend of technical expertise, market insight, and commercial acumen to shape the infection control product strategy, deliver impactful go-to-market initiatives, and build strong relationships with key opinion leaders, healthcare providers, and regulatory bodies.

Key Responsibilities:

Strategic Product & Market Leadership:

- Define and execute the product strategy and roadmap for infection control solutions, ensuring alignment with organizational growth objectives.

- Conduct in-depth market research to analyze trends, emerging technologies, and competitor landscape, translating insights into actionable growth opportunities.

- Identify opportunities for differentiation, portfolio expansion, and value creation through innovative product solutions and partnerships.

- Lead new product introductions including regulatory approvals, positioning, launch campaigns, and lifecycle management.

Marketing & Market Development

- Conceptualize and deliver high-impact marketing campaigns across digital, offline, and event platforms to enhance brand visibility and generate demand.

- Plan and execute scientific programs (symposia, CME, workshops, conferences) to build product awareness and thought leadership.

- Develop compelling marketing collateral, technical presentations, and digital assets tailored to clinicians, hospital administrators, and infection control specialists.

- Build strong relationships with architects, consultants, and project stakeholders to drive adoption during healthcare infrastructure projects.

Sales Enablement & Business Development

- Partner closely with sales teams to drive revenue growth by providing technical knowledge, consultative selling tools, and competitive positioning.

- Support strategic tenders, technical evaluations, and key account negotiations by engaging with surgeons, CSSD managers, consultants, and procurement authorities.

- Identify and drive cross-selling and upselling opportunities across consumables and equipment bundles.

- Coach and mentor new sales representatives to accelerate their product adoption capabilities and confidence.

Training & Knowledge Transfer:

- Design and deliver structured training programs for sales teams, distributors, and healthcare professionals on infection control products, workflows, and best practices.

- Conduct operational training sessions, follow-ups, and troubleshooting with end users to ensure customer satisfaction and compliance.

- Collaborate with other product managers to align training programs during project rollouts and handovers.

Operational Excellence & Compliance:

- Develop accurate forecasts, monitor sales funnels, and manage demo stocks to ensure market readiness and operational efficiency.

- Ensure all promotional and technical communications comply with healthcare regulations, infection control standards, and quality certifications.

- Proactively resolve customer complaints and coordinate with service/technical teams to maintain trust and satisfaction.

- Leverage data analytics to track portfolio performance, identify gaps, and implement corrective action plans in consultation with leadership.

Qualifications & Experience

Education: Bachelor's degree in Life Sciences, Biomedical Engineering, Biotechnology, or Pharmacy.

- MBA/PGDM in Marketing or Healthcare Management preferred.

Experience: 5-8 years of proven success in product management, preferably in medical equipment/devices/consumables within the infection control domain.

- Demonstrated track record of launching, managing, and scaling technical product lines.