General Manager - Sales - Food Services/Catering/Hospitality/Facilities Management

GM / AGM - Sales

Location: Mumbai, Bengaluru, Hyderabad, Pune

Industry: Food Services / Catering / Hospitality / Facilities Management

Experience: 10+ Years (B2B Sales & Business Development)

About the Role:

We are seeking a dynamic and results-driven GM / AGM - Sales to lead and manage end-to-end sales and business development across high-revenue clients and high-value deals PAN India. The ideal candidate will be responsible for driving strategic growth, developing key client relationships, and leading a high-performing sales team across diverse sectors including Corporate, Education, Healthcare, and more.

Key Responsibilities:

Strategic Leadership:

- Develop and execute national sales strategies aligned with business goals.

- Analyze market trends and identify new business opportunities.

- Drive achievement of annual sales targets across multiple verticals and regions.

Client Relationship Management:

- Build and maintain strong relationships with C-level executives and key stakeholders.

- Retain and grow business from existing key clients while expanding into new sectors and geographies.

- Collaborate with clients to understand needs and tailor service offerings.

- Monitor and manage customer satisfaction indices.

Sales Forecasting & Reporting:

- Prepare accurate sales forecasts and performance reports.

- Lead bid management and RFP processes from planning to closure.

Marketing & Business Development:

- Conduct market mapping and define expansion strategies.

- Collaborate with marketing for campaigns, events, and trade shows.

Budget & Revenue Management:

- Manage the sales budget and resource allocation.

- Identify cost efficiencies while maximizing revenue.

Team Leadership

- Lead, mentor, and motivate the national sales team to exceed goals.

- Set and track sales KPIs, conduct performance reviews, and provide ongoing training and development.

Cross-functional Collaboration:

- Work closely with operations, culinary, and logistics teams to ensure seamless service delivery and client satisfaction.

Qualifications & Skills:

- Graduate / MBA / PGDBM in Sales & Marketing

- 10+ years of proven experience in B2B sales and business development

- Preferred industries: Food Services, Catering, Hospitality, Facilities

- Strong leadership and people management skills

- Excellent communication, negotiation, and relationship-building abilities

- Analytical mindset with a focus on results and performance metrics

- Proficiency in CRM tools and Microsoft Office Suite

- Experience in managing complex sales cycles and key accounts

Why Join Us?

Work with one of the leading players in the food services industry

Opportunity to lead national-level strategic sales initiatives

Competitive compensation and performance-linked incentives

Dynamic and growth-focused work environment