Job/Soft skill training

Health insurance

International/On-site exposure

Gifts on festivals

Annual leaves

Rewards & recognition

Paternity leaves

Mobile bill reimbursements

Joining goodies

Maternity leaves

Mancer Consulting Services Reviews by Employees

Consultant

Senior Consultant

Management Trainee

- Responsible for handling the process improvement for Health Care lines of businesses spanning across largely Payer Side. - Drive transformation projects for improving end to end processes performance for client satisfaction. - Analyze capacity utilization & productivity Index for Payer accounts. - Conduct monthly meeting with internal stakeholders and review the client dashboard. - Support sales pitch and smooth transition to offshore. - Drive internal and external client SLAs as per defined SOW. - Identify opportunities for robotic process automation for straight through processing - Conduct Six Sigma Green Belt & Black Belt training and certification program - Monitor and analyze key process metrics that include Schedule adherence, staff turnout, TAT, transactional quality, productivity, efficiency, utilization, timeliness and accuracy using statistical tools and measures - Closely engage with clients on monthly governance and steering committee calls. - Leverage business acumen, management experience, change management skills and domain expertise skills to provide strategic and tactical support to service delivery operations for Health Care Business. - Ensured smooth transition of key client projects & work closely with transition team to develop an approach and create an effective transition methodology.

Chennai

General Manager - Process Excellence - Healthcare Payer Side - BPO 

Job Description for General Manager - Process Excellence - Healthcare Payer Side - BPO  in Mancer Consulting Services Pvt. Ltd. in  Chennai for (15-20) years of experience. Apply Now!

General Manager - Process Excellence - Healthcare Payer Side - BPO  | iimjobs.com