Domain : ITES/BPO  Skills required : Business Excellence, Process/Operation Excellence, Six Sigma Black Belt, Quality, Process re-engineering.  Experience : 10 - 18 Years with strong team handling skills  Salary : Best in industry  - Any Graduate/ Post Graduate can apply  Industry : BFSI/ITES/BPO/KPO/Telecom  Excellent communication required  Key Accountabilities:  - Manage high impact organizational projects which are cross functional in nature.  - Generate business impact through Continual Improvement initiatives.  - Support all geographies in Continual Improvement initiatives.  - Support all other Business Excellence initiatives e.g. CSAT, Internal Customers Satisfaction (ICSAT), Operations Self Assessments (Health checks), implementation of Transition Methodology.  - Alignment of organizational metrics to Excellence frameworks.  - Implement strong governance to address Operations Quality and Improvement projects and initiatives.  - Build team capability.  - Six Sigma Black Belt certified or equivalent

Bangalore

General Manager - Business Excellence - ITeS/BPO 

Job Description for General Manager - Business Excellence - ITeS/BPO  in AVTAR Career Creators in  Bangalore for (10-18) years of experience. Apply Now!