Important : This is a DEI [Diversity, Equity and Inclusion] hiring for a leadership role. Kindly apply if you qualify this criteria only. Role Title: General Manager - Automation & Platform Delivery Location: Pune, Hybrid model, 8-10 Days WFO Experience: Minimum 15 years - 20 yrs Reports to: Vice President Key accountabilities and decision ownership - Develop and drive Automation vision that supports the broader organizational vision; ensure team culture consistently demonstrates alignment with leadership principles; and visibly ties decisions to leadership principles and tenets. - Work closely with various delivery teams, clients and technology organizations to create business cases to drive Improvement & automation opportunities. - Managing Internal and external stakeholders - Escalation and Engagement. - Actively participate in the hiring process as well as mentor others - improving their skills, their knowledge, and their ability to get things done. - Managing and reporting control issues with transparency, as well as effectively supervise the activity of direct & indirect and create accountability with those who fail to maintain these standards. Qualifications Essential: - Minimum 15 years of IT industry experience in delivery through ideation, prototyping to product launch including at least of 8 years of technology management experience and at least 2-3 years in automation. - Communicate complex solutions - across the company. - Good technical comprehension and excellent communication skills. - Budget management - Budget review and control 4-5 years. Experience: - 5-7 Years of experience working in a matrix organization. - Proven track record of strong verbal/written communication & data presentation skills, including an ability to effectively communicate with both business and technical teams across the world. Must have technical/professional qualifications : - Bachelor's degree in Computer Science, Engineering or related technical field: MBA, other related degree. - Leadership engagement and experience in customer engagement. - Understanding of automation trends and future state technologies - ML, RPA, Cognitive Engines. - Platform tools - Citrix, Scheduling (Understanding and overview). - 4-5 year of experience in Agile project delivery. - ITIL knowledge / Understanding of IT-Service Management (example ISO20000) Key performance indicators: - 10-15% reduction in the delivery cost of service as per agreed SLA/KPI. - Timely Delivery of Automation Program inline to BPT initiatives. - 100% completion of Performance management. Role purpose: - Establish and drive ITO Automation vision and execution of a strategy that leverages technologies for Infrastructure Automation like process, task automation to optimize the performance of our platforms, business, and customers. - Delivery management of the Platform service area in terms of Budgets, Escalation Handling, SLA Management, People Management, Governance / Reporting, Stake-holder Management. - Enforce platform & product governance structures and compliance activities to maintain regulatory compliance and enterprise standards. - Lead teams to standardize the company's approach to our automation capabilities and associated processes through a shared set of definitions, techniques, and processes. - Establish a long-term automation platform and capabilities roadmap across the IT Operation businesses and solutions landscape. - Establish and assure adherence to budget, schedules, work plans, and performance requirements. - Regularly interact with senior management or executive levels as well as on OpCo customer side. - People management for the Core team - Performance review, carrier guidance, mentoring and supporting lead on effective evaluation of indirect reports, driving skip levels. - Provides formal and informal coaching on-the-job to grow team members to their full potential. - Cultivate and builds relationships across business & IT and industry to gather intelligence and bring insight about the wider enterprise picture and enable the leveraging of emerging industry standards and approaches.

Pune

General Manager - Automation & Platform Delivery 

Job Description for General Manager - Automation & Platform Delivery  in RANDSTAD INDIA PVT LTD in  Pune for (15-21) years of experience. Apply Now!