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BPO

Job Code

1690651

GeBBS Healthcare Solutions - Manager - Process Excellence - Black Belt

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Gebbs Healthcare Solutions Pvt. Ltd..5 - 10 yrs.Navi Mumbai/Mumbai
Posted 4 days ago
Posted 4 days ago

Location : Airoli , Navi Mumbai


Shift : 12pm to 9pm / 1pm to10pm


Work from Office Mode


Duties & Responsibilities:


- The responsibility will involve use of measures and management systems, such as total quality management and will have the following deliverables to be met.

- Provide inputs to quality plan for the organization with associated risk and opportunities.

- Identifying weaknesses and gaps in the existing practices and policies and facilitate process improvement.

- Responsible for mentoring yellow belt/green belt projects in the organization.

- Drive the Kaizen program for continuous improvement.

- Design, develop and implement programs to effectively roll out Six Sigma in key areas- operations & support departments.

- Initiate and drive implementation of other Six Sigma applications such as MIS & Metrics, Management Control Systems etc.

- Conduct training (YB & GB & BB) sessions on quality to raise quality awareness across areas.

- Lead the Six Sigma project review meetings along with stakeholders for timely completion of projects.

- Provide references to worldwide best practices, along with case studies which would also be inputs to enhance levels of process implementation.

- Mentor & manage various productivity improvement/ cost optimization Lean/ Six Sigma Green Belt Projects across work streams.

- Participate in organization wide projects & initiatives to promote Quality unit's functionalities.

- Develop and maintain effective working relationships across business lines.

Skills Required:


- Experience : Prior experience working in the RCM / BPO industry and understanding of processes is a significant advantage.

- Six Sigma Green Belt Certification: Possessing a Six Sigma Black Belt certification demonstrates a strong foundation in process improvement methodologies.

- Project Management Certifications (e.g., PMP): Certification in project management methodologies can enhance project planning and execution skills.

- Analytical & Reporting Skills: Ability to generate insightful reports and presentations to communicate process improvement findings and recommendations.

- Change Management Skills: Ability to advocate for process improvements and secure buy-in from stakeholders.

Qualification:


Bachelor's Degree: A bachelors degree in business administration, Engineering, or a related field is preferred.

Experience:

- Experience: 5+ years

- Minimum 5+ year of experience in managing sizeable projects

- Black Belt Certification is a must


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Job Views:  
219
Applications:  20
Recruiter Actions:  0

Posted in

BPO

Job Code

1690651