Description:

Job Title:

GCC Continuous Improvement Head / Lead

Grade: CG4

Reporting to: GCC Head

Role Objective:

- Lead and manage the transition of processes and manpower to the Global Capability Center (GCC) from domestic and international locations.

- Oversee and support the integration of the existing Shared Services Center (SSC) into the GCC.

- Drive continuous improvement, digital transformation, and operational excellence initiatives across the organization.

- Collaborate with key stakeholders to optimize processes, implement technology solutions, and enhance efficiency and compliance.

Key Responsibilities:

1. GCC Transition & Integration

- Lead and support the transition of processes and manpower to the GCC from various locations in India and abroad.

- Manage the absorption and integration of the existing SSC into the GCC framework.

- Develop and execute transition roadmaps for onboarding additional processes into the GCC.

- Coordinate with cross-functional and cross-geographical stakeholders to ensure seamless transition execution.

2. Continuous Improvement & Process Optimization

- Identify opportunities for process optimization, cost efficiency, and performance enhancement.

- Apply Six Sigma, Lean, Kaizen, TQM, and other process improvement methodologies to drive measurable outcomes.

- Lead and/or support continuous improvement projects across functions.

- Promote a culture of operational excellence and continuous improvement within the organization.

3. Technology & Digital Transformation

- Collaborate with IT and other departments to implement SAP-ERP and related technology solutions.

- Drive digital transformation initiatives to improve process efficiency, accuracy, and transparency.

- Ensure smooth adoption and integration of new tools and systems.

4. Performance Monitoring & Reporting

- Define, monitor, and track key performance indicators (KPIs) for transitioned and improved processes.

- Collect, analyze, and interpret performance data to support decision-making.

- Prepare and present progress updates, dashboards, and improvement plans to senior management.

5. Leadership & Stakeholder Management

- Provide leadership and direction to cross-functional teams to ensure successful project execution.

- Build strong working relationships across departments and locations.

- Facilitate meetings, workshops, and review sessions to drive alignment and identify improvement opportunities.

- Maintain effective communication with stakeholders at all organizational levels.

6. Compliance & Governance

- Ensure all transitioned and improved processes comply with industry standards, internal policies, and regulatory requirements.

- Support governance frameworks related to global operations and risk management.

Job Requirements:

Professional Experience:

- 5-7+ years of experience in the manufacturing sector with exposure to process improvement and transformation initiatives.

- Proven experience in GCC implementation, SSC integration, or large-scale transition projects within manufacturing.

- Experience in the steel and power industry is highly desirable.

- Strong expertise in Six Sigma and Lean methodologies.

- Six Sigma Black Belt preferred.

- Green Belt certification acceptable with relevant experience.

- Hands-on experience with SAP-ERP systems and related technology initiatives.

- Demonstrated ability to manage complex projects and lead cross-functional teams.

- Strong analytical, problem-solving, and communication skills.

- Ability to thrive in a fast-paced, dynamic environment with multiple priorities.

Academic Qualifications & Certifications:

- Bachelors degree in Engineering, Business Administration, or a related field.

- Masters degree is an added advantage.

- Certification or practical experience in Six Sigma, Lean, Kaizen, TQM, or related frameworks.

- Familiarity with project management tools and methodologies.

- Understanding of global business operations and regulatory compliance requirements.

General Disclaimer:

- The above statements are intended to describe the general nature, level, and expectations of work performed in this role. They are not exhaustive and may be modified based on business requirements and organizational context.