About The Role:

G2 is looking for a SMB Account Manager to join our AMER sales team. Your role will be responsible for building relationships and expanding revenue by managing their customer book and selling our branding solutions to marketing and sales teams in the software and services industry. This individual should be a proven farmer who has successfully managed and grown their book of business in their designated territory.

This individual thrives in a fast-paced, dynamic sales environment and enjoys building and growing engagements. The opportunity awards accelerated compensation and career progression for driven, top performers. Since this team will be managing AMER customers out of India, this role will require you to work in AMER shifts (5:30 PM to 02:30 AM IST) and collaborate closely with your AMER counterparts. This role is expected to begin with a full-time, five-day work week to support the team's initial ramp-up and training for 3 months. Once the team is fully operational, the position will transition to a hybrid work model with 3 days in office presence.

In this role, You will:

- Own existing business quota for G2 Marketing Solutions for one of our fastest growing segments.

- Collaborate with internal resources to tell data-driven stories.

- Own the entire renewal cycle for your assigned segment and region.

- Identify opportunities to upsell customers with additional G2 products.

- Drive urgency with prospects and help them see value in G2's solutions.

- Advocate for our customers' needs with internal stakeholders.

Responsibility Area: Customer Engagement (45%):

- Working closely with our Customer Success Managers to deliver value to customers to ensure they renew with G2.

- Ensure any new customers get off to a fast start with G2 and see value quickly.

- Actively engage key and potential stakeholders to ensure they understand the value G2 brings, understand their needs, and how G2 can help them achieve their goals.

- Prospect into our existing customers, identifying new opportunities for growth with existing and new products.

Responsibility Area: Opportunity Management (40%):

- Manage the entire renewal cycle, with a focus on renewing and growing customers. Confirm renewals early and drive renewals to close ahead of subscription expiration dates.

- Keep all renewal and growth opportunities up to date in Salesforce and submit accurate forecasts for expected sales.

Responsibility Area: Closing (15%):

- Close business with existing customers. Provide all agreement paperwork and ensure everything is in order.

Minimum Qualifications:

- 2 - 5 years of relevant full-time experience as an Account Manager or, preferably, a Customer Success Rep.

- Willingness to work five days a week from the Bengaluru office, aligned with AMER business hours (5:30 PM to 02:30 AM IST).

- Proven experience selling SaaS or subscription-based solutions.

- Strong understanding of marketing fundamentals and how modern marketing teams operate.

- Exceptional storytelling and communication skills, with the ability to articulate value clearly and persuasively.

- Ability to collaborate strategically with internal stakeholders across teams.

- Hands-on experience with Salesforce (SFDC) or similar CRM platforms.

- Quick learner with a strong aptitude for data and analytics-driven decision-making.

- Highly organized and detail-oriented, with the ability to manage multiple priorities effectively.

- Consultative sales mindset, focused on understanding customer needs and delivering tailored solutions.