Franchise Training Head - Financial Institution

Description:

- Conduct monthly meetings with department heads to identify training needs for BO-Ops and franchisee teams.

- Collaborate with managers to define team-specific training requirements.

- Coordinate and deliver soft-skill and functional training programs for associates.

- Monitor training outcomes through regular reviews and align with business goals.

- Drive execution of training programs, including Prarambh, e-Gyaan, and Shubharambh.

- Organize Train the Trainer (TTT) programs to strengthen internal training capability.

- Ensure compliance and coverage of all mandated e-learning modules.

- Conduct Training Needs Analysis (TNA) in consultation with stakeholders.

- Lead and mentor a 30-member training team.

- Build expertise in Standard Operating Procedures (SOPs) relevant to training.

- Plan and execute franchisee seminars across regions to drive performance.

- Champion digital learning initiatives to improve training efficiency and reach.