Location: Jaipur
Department: Operations
Reports to: General Manager / Director of Operations
- Lead all operational aspects of banqueting and catering services for the hotel or event space in Jaipur, ensuring exceptional guest experiences, efficient teamwork, and profitable business outcomes.
Key Responsibilities:
- Oversee daily operations of banqueting and catering functions, including event planning, execution, and service delivery.
- Collaborate closely with catering sales, culinary, and service teams to ensure precise event requirements and smooth coordination.
- Ensure high standards in food quality, safety, dcor, and guest service for all events-corporate, social, and weddings.
- Manage event logistics including staffing, table setup, AV needs, timing, and flow; troubleshoot issues to guarantee - client satisfaction.
- Prepare and review event orders, schedules, budgets, and post-event reports; monitor cost control and optimize profitability.
- Develop and enforce SOPs for operational efficiency and compliance with health, safety, and statutory regulations.
- Build and motivate a high-performing team through training, supervision, and clear communication; resolve operational queries promptly.
- Maintain strong client and vendor relationships to support repeat business and high guest satisfaction scores.
- Drive continuous improvement in operations to enhance productivity, guest experience, and service excellence.
Requirements:
- Bachelor's/Master's degree in Hospitality or Hotel Management.
- 4+ years of hands-on experience in managing banqueting and catering operations in hotels or event venues.
- Strong expertise in event logistics, vendor management, and multi-event coordination.
- Excellent leadership, organizational, and communication skills; able to manage large teams and high-volume events.
- Sound knowledge of F&B safety, local regulations, and cost management.
- Proficiency in MS Office, catering/event management systems preferred.
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