Job/Soft skill training

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Team Lead 1

About the Role - Ownership of Key Supply Chain metrics such as RI, Fraud, Logistics and SPF loss - Monitor shipment flow, return pendency, damages, process adherence, material handling for Large Supply Chain - Focus on execution of initiatives / product features from E2E perspective - Point person for liaising between Product / Tech / Ops/Quality and Design teams - Program manage the prep for key events such as BBD and ensure loss reduction by employing the predefined and/or newly identified/aligned levers - Manage Assets operations by close monitoring of operations, stakeholder management & designing right playbooks - Pull up input and output loss metrics to generate insights/RCA on loss reduction - Process review and improvement in all function areas where CT interacts - Provide inputs to Product with CT's point of view after collaborating inputs from various stakeholders - Conceptualize and own action items to reduce losses across large supply chain To succeed in this role you should have the following: 1) Proactive engagement to solve customer issues before they escalate, a keen ability to gather and act on customer feedback to drive customer experience improvements, and the agility to adapt strategies in real-time to meet evolving customer needs. 2) Continuously strive to improve accuracy of delivery, speed & efficiency of operations & visibility of touchpoints. 3) Success in this role is measured not only by individual performance but also by the ability to contribute to a culture of Customer Obsession that aligns with our strategic goals as a leading e-Commerce organization. Qualification - B-tech or MBA (Preferred candidates from Tier I/II MBA institutes)

Bangalore

Flipkart - Senior Manager - Control Tower Operations 

Job Description for Flipkart - Senior Manager - Control Tower Operations  in Flipkart in  Bangalore for (4-8) years of experience. Apply Now!

Flipkart - Senior Manager - Control Tower Operations  | iimjobs.com