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Team Lead 1

Process Specialist SC - City Logistics Design |Bangalore, India-   The SC - City Logistics Design team's mandate is to integrate & develop the SC operation across Flipkart with standardized processes and to promote compliance & operational synergy.  We are looking for a Process Specialist to fulfil the role of Process Specialist - City Logistics Design. This person will be hosted out of the Supply chain business unit and is expected to design, deploy and own the processes, framework and strategy for city logistics process. This person will be conversant with industry best practices in the Retail and e-commerce space and will be responsible to drive the Process improvements under the guard rails of Cost, Quality, delivery & Customer Experience  Requirements of the Role :  Knowledge :  - Understanding of BPR tools and techniques  - Understanding of LEAN concepts  - Handy with project management  - Process design tools and techniques  Skills :  - Problem solving skills  - Comfort in working in unstructured environments and fast timelines  Program Management :  - Excellent verbal and written communications skills  - Thorough knowledge of Word, Excel and Powerpoint. MS Access is desirable.  Role Dimensions :  Strategic Thinking :  Identify opportunities for BPR  Inline with supply chain practices  Planning:  - Provide inputs on the basis of proposed process for relevant functions  - Plan and implement proposed changes  Customer Obsession:  - Responsible for improving overall- delivery & pickup performance through process efficiencies  Execution:  - Review and validate data,build and validate models,run scenarios,and present and defend findings  - Turn around analysis in short timespans  - Ability to fast track execution and deliver in unstructured environments  Effective Communication :  - Cross-functional interaction with Operations,Demand and Technology team to scope out the short term and long term plan  - Ability to summarise findings and present to senior audience.  People Focus :  - Ability to work with multiple stakeholders across teams  - What will you do as a Process Specialist-   - Understand the as-is business processes and diagnose issues  - Work closely with stakeholders to identify and analyse these business processes and workflows  - Deep dive into key areas to identify areas of improvement  - Gather data and analyse data to arrive at actionable insights  - Documentation of process and work flows (eg: blueprinting)  - Development of clear and detailed process maps and business requirements  - Support the Domain experts to ensure process changes are documented & understood by all relevant stakeholders and executed through, to completion  - Continuously challenge the existing operations and processes with a view to improve operating and service performance and promote cost effectiveness and increased profitability   Key Accountabilities :  - You will be accountable for developing and maintaining an expert knowledge of the business,together with, knowledge of the business environment and engineering concepts, methodologies and tools &techniques  - Act as a Subject Matter Expert for the business working with external bodies to influence decisions  - Improve productivity and efficiency through development of robust and effective processes & operational best practices.  - Meet the profitability goals and successfully lead the team to achieve the organizational goals  What qualifies you for the role :   - 3-5 years of experience as a process specialist/ lean expert / Industrial Engineer in ecommerce /logistics industries  - Graduate / Post graduate degree in Industrial Engineering / Operations / Supply chain from a top tier college, with exposure to lean / six sigma / BPR / Process Improvement tools & techniques  - Enjoy dealing with numbers and making sense out of unstructured numbers.  - Have an ability to correlate data, analysis, understand key metrics and use it to solve unstructured problem  - In depth understanding of the structure and inter-dependencies of a complex and large organization  - Creative thinker with the ability to recognize improvement opportunities  - You are able to manage change and are ready to unlearn and learn quickly

Bangalore

Flipkart - Process Specialist - City Logistics Design 

Job Description for Flipkart - Process Specialist - City Logistics Design  in Flipkart in  Bangalore for (3-6) years of experience. Apply Now!

Flipkart - Process Specialist - City Logistics Design  | iimjobs.com