
Description: Fatakpay Insurance Solutions Pvt Ltd (Fatak Secure).
Job Title: Retail Business Sales Head Insurance.
Employment Type: Full time.
Designation: AVP/DVP.
Location: Mumbai Andheri.
Department: Retail Sales Insurance.
Reports To: CEO.
Job Summary:
We are looking for a high-performing Retail Business Sales Head at AVP/DVP level to lead and scale our direct-to-customer (D2C) insurance sales channel.
The ideal candidate will bring deep experience from leading Insurtech platforms with strong exposure to digital insurance selling, loan-linked insurance products, and customer acquisition strategies.
This is a leadership role responsible for driving insurance sales across both loan-attached and standalone D2C retail channels.
Key Responsibilities:
- Own and drive the P&L for the retail insurance business, targeting both loan-linked and independent D2C insurance sales.
- Design and execute strategies to drive insurance attachment across Personal Loans and other retail lending journeys.
- Build, lead and manage a high-performing digital sales team focused on customer acquisition, conversions, and persistency.
- Leverage open databases, digital leads, and customer journeys to optimize sales funnel and cross-sell/upsell insurance.
- Conceptualize and run marketing campaigns (email/SMS/push/ads) to drive customer engagement and insurance purchase intent.
- Collaborate with product, underwriting, data, marketing and tech teams to ensure seamless integration of insurance offerings across platforms.
- Partner with insurers to develop bundled offerings and improve commercial viability.
- Monitor and improve key metrics like attachment rates, conversion, persistency and CAC.
- Work in collaboration with other Business Heads Retail loan, Corporate loan, Personal Loan to pitch insurance to the customers.
- Impart knowledge and develop understanding of team on insurance sale.
- Track market trends, competitor offerings, and feedbacks to align the sales strategy.
- Achieve assigned sales targets and contribute to the overall growth of the Insurance business portfolio.
- Ensure regulatory compliance and alignment with industry best practices in digital insurance sales.
Preferred Qualifications:
Education: Post Graduate degree in Business administration preferred.
Additional insurance certifications preferred (e.g., Licentiate from III) or Agent/ SP examination passed.
Experience:
- 7 years plus experience in retail insurance sales, preferably from Insurtech companies or D2C digital platforms.
- Experience and general insurance and health business preferred.
- Familiarity with API-led insurance distribution, POSP models, or affiliate-led online sales.
- Exposure to early-stage growth companies or fintech offering personal loans, BNPL, or digital credit journeys.
Skills:
- Proven track record in digital D2C insurance sales.
- Understanding of loan-linked insurance, especially personal loan cross-sell journeys.
- Strong analytical mindset, familiarity with CRM, funnel management, and campaign ROI measurement.
- Leadership and team-building experience in a fast-paced digital sales environment.
Application Process:
Please send you Resume on mansi.chauhan@fdplfinance.com.
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