Enterprise Account Manager - SaaS

About:

- Proven track record of managing strategic B2B client relationships, handling high- value accounts, and consistently meeting business targets.

- Strong negotiation skills with experience in contract management, upselling, closing deals, and identifying cross- sell opportunities within existing accounts.

- Skilled in developing and executing account strategies to drive client satisfaction, retention, and revenue growth, supported by analysis of market trends and client data.

- Experienced in coordinating with internal teams and senior leaders to ensure successful service delivery. Able to manage multiple projects and prioritize effectively.

- Exceptional interpersonal and communication skills, with the ability to build trust- based relationships and proactively address client needs and concerns.

- Proficient in analyzing account performance metrics to assess satisfaction and identify areas for improvement, providing actionable insights to enhance account strategy.

- Strong understanding of company products/services and how they align with client objectives; experienced collaborating with product teams to integrate client feedback.

- Proactive, results- driven mindset with a focus on achieving targets and driving revenue in fast- paced, dynamic environments.