Enterprise Account Manager - Enterprise B2B SaaS

Description: We are hiring for one of our client.

Roles & Responsibilities:

- Work collaboratively with cross-functional teams - Sales, Marketing, Product, and Engineering - to deliver solutions aligned with customer needs.

- Identify opportunities for upselling and cross-selling to existing customers, including C-suite stakeholders.

- Develop and execute account plans that align with each clients goals.

- Conduct regular business reviews with clients to track progress and ensure ongoing satisfaction.

- Lead contract negotiations and close deals to maximize profitability.

- Build and maintain trusted advisor relationships with key accounts, stakeholders, and executive sponsors.

- Clearly communicate the progress of monthly/quarterly initiatives to both internal and external stakeholders.

- Develop new business within existing accounts and identify improvement areas to meet sales quotas.

- Forecast and track key account metrics (e.g., quarterly results, annual forecasts).

- Support resolution of challenging client requests or escalations as needed.

Skills Required:

- Masters Degree from a reputed institute with 8+ years of experience in Enterprise Account Management.

- Proven experience as an Enterprise Account Manager, Customer Success Manager, Sales Account Manager, or similar role.

- Strong track record of managing enterprise client relationships and delivering exceptional service.

- Ability to communicate, present, and influence stakeholders at all levels, including executive and C-suite.

- Experience with SaaS or enterprise-based products is preferred.

- Proven ability to juggle multiple account management projects while maintaining strong attention to detail.

- Proficiency with CRM software and MS Office, especially Excel.

- Excellent listening, negotiation, and presentation abilities.

- Strong communication and interpersonal skills.

- Excellent organizational and time-management skills.

- Ability to work independently as well as collaboratively within a team.

- Ability to excel in a fast-paced, dynamic environment.

- Strong problem-solving skills and creative thinking ability.

- Willingness to travel as required for client meetings.

Hiring Location: Sector 125, Noida

Work Mode: Onsite