Job Description:

We are looking for a results-driven Enterprise Account Manager to manage and grow strategic enterprise accounts across the EMEA and APJ markets.

The ideal candidate will have experience in B2B SaaS or technology sales, managing international customers, developing strategic relationships, driving revenue growth, and identifying opportunities for account expansion.

Key Responsibilities:

- Manage and grow a portfolio of enterprise accounts across EMEA and APJ markets.

- Drive account expansion, upselling, cross-selling, and customer retention.

- Build strong relationships with senior stakeholders, decision-makers, and technology leaders.

- Understand customer business requirements and align solutions to their objectives.

- Develop account management strategies to achieve revenue and growth targets.

- Identify new business opportunities within existing enterprise accounts.

- Lead commercial negotiations, contract renewals, and pricing discussions.

- Coordinate with internal teams, including Sales, Customer Success, Product, and Engineering.

- Monitor account health, customer satisfaction, and renewal opportunities.

- Maintain accurate sales forecasts, account plans, and CRM updates.

Required Skills & Experience:

- 4 - 8 years of experience in Enterprise Account Management, Strategic Account Management, or B2B Sales.

- Experience managing international accounts, preferably across EMEA and APJ markets.

- Strong background in B2B SaaS, software, IT services, or technology product companies.

- Proven track record of managing enterprise customers and achieving revenue targets.

- Experience in upselling, cross-selling, renewals, and account expansion.

- Strong stakeholder management and commercial negotiation skills.

- Excellent communication, presentation, and relationship-building abilities.

- Ability to work across different time zones and multicultural business environments.

Preferred Industry Experience:

- B2B SaaS / Enterprise Software

- Software Testing / Quality Engineering

- IT Services and Technology Consulting

- DevOps / Cloud / Automation Platforms

- Enterprise Technology Solutions

Key Competencies:

- Enterprise Account Growth

- Strategic Relationship Management

- International Client Management

- Revenue Retention & Expansion

- Commercial Negotiation

- Stakeholder Management

- Customer Success & Business Development