
Job Description:
Lead the training and capability development function for the Dermatology business, strengthening the knowledge, selling effectiveness and leadership capabilities of the field force. Drive structured learning initiatives aligned with business objectives, product strategy and identified capability gaps.
Responsibilities:
- Develop and execute annual training calendars aligned with business objectives and field capability requirements.
- Design and deliver structured induction and onboarding programs for new employees.
- Conduct product, therapy and scientific training covering dermatology therapies, product knowledge and competitive positioning, in collaboration with Marketing and Medical Affairs.
- Strengthen field force selling capabilities, including doctor-call effectiveness, product detailing, communication, objection handling and customer engagement.
- Conduct joint field visits to assess performance gaps and implement targeted coaching and refresher programs.
- Develop coaching, leadership, team management and performance management capabilities among First-Line and Second-Line Managers.
- Design e-learning modules, role-plays, assessments and blended learning initiatives to support continuous development.
- Drive field force readiness for new product launches through scientific communication, product training and knowledge assessments.
- Evaluate training effectiveness through assessments, field observations, competency improvement and relevant business performance indicators.
- Collaborate with Sales, Marketing, Medical Affairs and HR to identify training needs and improve sales force productivity.
Requirements:
- 12 - 20 years of experience in pharmaceutical sales training, field capability development or sales effectiveness.
- Strong understanding of pharmaceutical sales processes, field force operations and training methodologies.
- Experience in designing and delivering product, therapy, selling skills and managerial development programs.
- Exposure to field coaching, training needs assessment and measuring training effectiveness.
- Dermatology Rx or specialty pharmaceutical experience preferred.
- Strong facilitation, communication, stakeholder management and leadership skills.
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