eCommerce Manager

Description:

- Manage online product listings, pricing, promotions, and inventory coordination across platforms (company website, marketplaces, etc.).

- Analyze sales data, customer behavior, and market trends to optimize user experience and increase conversion rates.

- Collaborate with marketing teams to plan and implement digital marketing campaigns including SEO, PPC, email marketing, and social media.

- Monitor website performance, troubleshoot issues, and coordinate with IT and development teams for improvements.

- Handle vendor and supplier relationships to ensure timely product availability and competitive pricing.

- Manage customer service processes to resolve queries and improve satisfaction for online shoppers.

- Stay updated on industry trends, competitor activities, and emerging e-commerce technologies relevant to electronic gadgets.

- Prepare regular reports on sales performance, campaign effectiveness, and ROI for senior management.

Qualifications and Skills:

- Proven experience in e-commerce management, preferably in the electronics or technology sector.

- Strong knowledge of e-commerce platforms (Shopify, WooCommerce, Amazon, etc.).

- Analytical mindset with ability to use data tools and marketing analytics software effectively.

- Excellent communication, project management, and teamwork skills.

- Up-to-date with digital marketing trends, SEO best practices, and online customer engagement strategies.