Dynata - Senior Account Manager

About the Role:

We are seeking a dynamic and client-focused Senior Account Manager to drive business growth, manage strategic client relationships, and ensure the seamless execution of projects. This role combines business development, bid management, and account leadership, requiring a professional who can balance commercial acumen with operational excellence.

Key Responsibilities:

- Bid & Proposal Leadership: Oversee the qualification of RFPs, prepare persuasive proposals, and design effective pricing strategies tailored to client needs.

- Strategic Feasibility Assessment: Evaluate project-level feasibility using proprietary tools, ensuring proposals are commercially viable and deliverable.

- Account Growth & Relationship Management: Partner with Sales and Account Directors to deepen client relationships, identify growth opportunities, and drive incremental revenue through consultative up-selling and cross-selling.

- CRM & Pipeline Oversight: Ensure timely and accurate updates in the CRM system to maintain transparency and drive informed decision-making.

- Client Services Partnership: Collaborate with delivery teams to support smooth project execution, including providing strategic inputs and sourcing partners when required.

- Sales Enablement & Presentations: Support business development efforts by preparing high-impact presentations, sales collateral, and client engagement materials.

Experience & Qualifications:

- 3+ years of progressive experience in account management, business development, or proposal management within a client-facing environment.

- Proven ability to manage client relationships at senior levels, ensuring satisfaction while driving business outcomes.

- Strong proficiency in Microsoft Word, Excel, and PowerPoint with a track record of creating professional and data-driven client deliverables.

- Demonstrated customer focus with experience in account growth, client servicing, or consultative sales.

- Willingness to travel as needed for client engagement and relationship building.

Key Skills:

- Exceptional communication and presentation skills with the ability to influence senior stakeholders.

- Strong analytical mindset with expertise in pricing, bid management, and commercial decision-making.

- Proven ability to work collaboratively with leadership and cross-functional teams to deliver results.

- Highly professional, organized, and detail-oriented with a solutions-driven approach.