
Description:
Key Responsibilities
Learning Strategy & Execution
- Design and implement a comprehensive learning strategy that addresses business needs, builds critical capabilities, supports leadership readiness and fosters a high-performance culture.
- Drive the end-to-end lifecycle of L&D interventions from needs identification, instructional design, and vendor management to post-program impact evaluation.
- Partner with local and global HCBPs to identify and respond to development and training needs of their respective businesses.
Leadership Development & Manager Enablement
- Develop and scale leadership programs across career stagesfrom emerging leaders to seasoned executives.
- Partner with local and global team members to manage content libraries and stand-up bespoke learning pathways; manage global Learning Partners
- Curate and manage learning journeys for people managers that embed core capabilities, cultural tenets, and behavioral expectations across levels.
Classification: Limited
Stakeholder Engagement & Facilitation
- Partner with global and regional counterparts to ensure contextualization of enterprise-wide programs to the India context.
- Design, deliver and facilitate training & development workshops including New Hire trainings and Manager development
- Build strong advisory relationships with business and functional leaders to embed learning as a core talent lever.
Measurement, Insights & Governance
- Define and track KPIs for all learning interventions, regularly communicate program impact, ROI and participation insights to key stakeholders.
- Leverage data to evolve strategy, and ensure accountability across the talent ecosystem.
- Ensure compliance with internal governance frameworks and vendor evaluation processes.
Qualifications & Experience
- A minimum of 12 years of overall experience in HR with 5-7 years in Learning & Development/Instructional design, with significant exposure to leadership development and enterprise learning strategies.
- Proven track record of building high-impact programs in a fast-paced, matrixed, and multicultural environment.
- Familiarity with learning technologies (LMS, digital learning platforms), vendor ecosystems, and contemporary adult learning principles.
- Experience with Workday Learning is highly beneficial, especially in configuring learning workflows, curating content, and leveraging analytics for decision-making.
- Experience in professional services, financial services, or global capability centers is preferred.
- MBA or Master's in, Human Resources and Organizational Development, Education Technology, or a related field is desirable.
Competencies
- Strong business acumen with a strategic mindset and execution capability.
Classification: Limited
- High emotional intelligence, with the ability to build trust-based relationships at all levels.
- Analytical and data-driven approach to decision-making.
- Excellent written and verbal communication skills.
- Self-driven and entrepreneurial spirit with a strong sense of ownership.
- Strong working knowledge of MS Office, particularly advanced Excel, Word and PowerPoint.
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