Director - Human Resources - GCC Setup & Operations

We are looking for Director - HR (GCC Setup & Operations)

Location: Bengaluru

Experience: 8-12 years

Industry Preference: GCC / Captive / Global In-house Centers

Role Overview:

We are looking for an experienced HR leader with proven Global Capability Center (GCC) setup and scale experience to build and run end-to-end HR operations for a growing GCC in India. This role will partner closely with global HQ stakeholders and India leadership to establish a strong people, talent, and culture foundation from early-stage setup through scale.

Key Responsibilities:

GCC Setup & Scale:

- Lead end-to-end HR setup for a GCC (0-1 journey or early-stage expansion)

- Design and implement HR operating model, policies, and governance

- Build and scale talent pools across technology, product, shared services, and corporate functions

Talent Acquisition & Workforce Planning:

- Set up and manage TA strategy, vendor ecosystem, referral programs, and hiring SLAs

- Drive bulk and niche hiring aligned with GCC growth plans

- Partner with business leaders on workforce planning and capacity ramp-ups

HR Operations & People Programs:

- Establish core HR processes including onboarding, performance management, engagement, and compliance

- Work closely with HRBPs to support leadership hiring and people interventions

- Ensure alignment with global HR frameworks and local statutory requirements

Stakeholder Management:

- Act as a trusted HR partner to global and India leadership

- Manage cross-functional collaboration across TA, Finance, Legal, and Operations

- Provide regular people metrics, dashboards, and insights to leadership