Director - Education

Business & P&L Management:

- Own the centers P&L and deliver revenue, profitability, and growth targets.

- Monitor financial performance, manage budgets, control costs, and optimize resource utilization.

- Develop and implement strategies to increase business volumes and improve margins.

Operations Management:

- Oversee end-to-end operations of the center ensuring efficiency, productivity, and service excellence.

- Establish, monitor, and improve SOPs to maintain high operational standards.

- Ensure compliance with company policies, legal requirements, and industry standards.

People Leadership & Team Development:

- Lead, mentor, and manage cross-functional teams including operations, sales, support, and administration.

- Drive a performance-oriented culture with clear KPIs and accountability.

- Build capability through training, coaching, and succession planning.

Customer & Stakeholder Management:

- Ensure superior customer experience and service quality.

- Maintain strong relationships with clients, partners, vendors, and key stakeholders.

- Act as the face of the center for both internal and external engagements.

Business Development & Strategy Execution:

- Identify new opportunities for growth, partnerships, and service enhancements.

- Translate organizational strategy into actionable plans for the center.

Key Skills & Competencies:

- Strong business acumen with proven P&L management experience.

- Excellent leadership, people management, and motivational skills.

- Strong operational expertise with the ability to streamline processes.

- Analytical and problem-solving skills with a focus on results.