We are seeking a highly driven and strategic transformation professional to join our Digital Transformation team within IB CPO & CB. The role will focus on driving enterprise-wide process reimagination initiatives across operations, technology, and service functions through process optimization, intelligent automation, data-led transformation, and emerging AI capabilities.

The ideal candidate will bring strong consulting-style problem solving, operational transformation expertise, stakeholder management capabilities, and hands-on experience in redesigning complex banking processes into scalable, future-ready operating models.

Operations Control - Securities activation

What we'll offer you?

As part of our flexible scheme, here are just some of the benefits that you'll enjoy:

- Best in class leave policy

- Gender neutral parental leaves

- 100% reimbursement under childcare assistance benefit (gender neutral)

- Sponsorship for Industry relevant certifications and education

- Employee Assistance Program for you and your family members

- Comprehensive Hospitalization Insurance for you and your dependents

- Accident and Term life Insurance

- Complementary Health screening for 35 yrs. and above

Your key responsibilities:

Transformation & Process Reimagination:

- Lead end-to-end transformation initiatives across IB and CB operations and enterprise functions.

- Conduct current-state assessments, process diagnostics, and value stream analysis to identify inefficiencies, control gaps, and optimization opportunities.

- Drive process reengineering and target operating model (TOM) design initiatives focused on standardization, automation, scalability, and client experience enhancement.

- Develop strategic transformation roadmaps with measurable business outcomes and implementation plans.

- Lead workshops with business, operations, product, and technology stakeholders to define future-state solutions.

Process Discovery & Operational Excellence:

- Utilize Lean Six Sigma methodologies to identify waste, streamline workflows, reduce manual effort, and improve operational efficiency.

- Perform process discovery and process mining activities to uncover operational pain points and process variances.

- Drive data-backed decision making through KPI analysis, productivity insights, and operational metrics.

- Support business case creation including benefits realization, cost optimization, and ROI analysis.

Digital & Intelligent Automation:

- Identify opportunities for workflow digitization, intelligent automation, and AI-led transformation.

- Partner with technology and engineering teams to define scalable automation and workflow orchestration solutions.

- Contribute toward adoption of Agentic AI capabilities, AI-assisted operations, and next-generation intelligent workflow models.

- Evaluate opportunities for integrating AI/ML, NLP, GenAI, and digital copilots into operational processes.

Business Analysis & Solution Design:

- Prepare Business Requirement Documents (BRDs), user stories, process maps, solution requirements, and functional specifications.

- Translate business requirements into actionable transformation and technology solutions.

- Support UAT planning, implementation tracking, and change management activities.

Stakeholder & Program Management:

- Manage senior stakeholder engagements across Operations, Technology, Product, Risk, and Transformation teams.

- Present transformation findings, strategic recommendations, and executive-level updates to leadership forums.

- Drive cross-functional collaboration across global and regional teams.

- Ensure governance, milestone tracking, and risk/dependency management across transformation pr

Your skills and experience:

- 8-12 years of experience in Banking Operations, Consulting, Digital Transformation, or Process Excellence roles.

- Strong experience in process reengineering, transformation delivery, and operating model redesign.

- Hands-on experience in Lean Six Sigma / Operational Excellence methodologies.

- Expertise in process discovery, process mapping, and value stream analysis.

- Strong business analysis skills including BRD preparation and requirement gathering.

- Excellent stakeholder management and executive communication capabilities.

- Strong analytical and problem-solving skills with ability to structure complex transformation problems.

Preferred / Good to Have:

- Exposure to Agentic AI, Generative AI, intelligent workflow solutions, or AI-assisted operational transformation.

- Experience with automation tools, workflow platforms, or process mining tools.

- Understanding of banking products and operations including payments, reconciliations, billing, audit confirmations, trade operations, or client servicing.

- Technical understanding of APIs, workflow orchestration, automation architecture, or low-code platforms.

- Development or scripting knowledge (Python, SQL, VBA, Power Platform, etc.) will be an added advantage.

- Experience working in global delivery or large-scale enterprise transformation programs.

Preferred Qualifications:

- Bachelor's degree in Engineering, Business, Finance, or related discipline.

- Lean Six Sigma Green Belt / Black Belt certification preferred.

- MBA or equivalent transformation/strategy experience is a plus.

How we'll support you?

- Training and development to help you excel in your career

- Coaching and support from experts in your team

- A culture of continuous learning to aid progression

- A range of flexible benefits that you can tailor to suit your needs

About us and our teams:

Please visit our company website for further information:

https://www.db.com/company/company.html

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