Deputy General Manager - HR Business Partner - Sales

Key Responsibilities:

Business Partnering & Sales Team Support

- Act as HR SPOC for zonal/regional sales teams across North/East/West/South India.

- Participate in sales reviews to align people interventions with territory business performance.

- Drive HR metrics - headcount hygiene, cost-per-hire, performance productivity, attrition, etc.

Talent Acquisition & Onboarding

- Coordinate sales hiring for B2B/B2C verticals including retail, institutional and project sales.

- Partner with TA team and RMs to ensure timely closures, onboarding, and 30-60-90-day retention tracking.

- Enable smooth integration of new hires into regional sales teams.

Performance & Capability Development

- Support sales PMS cycle - KRAs, mid-year reviews, IDPs, and incentive alignment.

- Identify training needs from RMs/NSMs and coordinate with L&D for capability building programs.

Employee Engagement & Field Retention

- Drive pulse surveys, one-on-one connects, and field HR audits.

- Lead engagement programs, R&R, and monthly connect initiatives across sales zones.

- Flag and resolve early warning signs for attrition or disengagement.

Compliance, IR & Grievance Handling

- Ensure compliance with POSH, travel reimbursement, sales location policies.

- Manage sales force grievances professionally and empathetically.

- Liaise with admin/ops for resolving territory-level field issues.

HR Operations & MIS

- Maintain real-time reports on sales attrition, open positions, and incentive disputes.

- Use HRMS tools (e.g., Darwinbox, SAP, etc.) for timely data accuracy.

- Strong sales orientation and understanding of field realities

- Excellent stakeholder management across levels (TSE to NSM)

- Hands-on in employee relations, hiring, PMS, and HR ops