Delivery Manager - Salesforce

Responsibilities

- Lead the planning and implementation of Salesforce projects.

- Define project scope, goals, and deliverables.

- Coordinate internal resources and third parties/vendors for the flawless execution of projects.

- Develop detailed project plans to monitor and track progress.

- Manage changes to the project scope, project schedule, and project costs.

- Measure project performance using appropriate tools and techniques.

- Perform risk management to minimize project risks.

- Meet with clients to take detailed ordering briefs and clarify specific requirements of each project.

- Delegate project tasks based on junior staff members' individual strengths, skill sets, and experience levels.

- Track project performance, specifically to analyze the successful completion of short and long-term goals.

- Develop comprehensive project plans to be shared with clients as well as other staff members.

- Use and continually develop leadership skills.

Qualifications

- Bachelor's /Master's degree in Information Technology, Computer Science, or a related field.

- Proven experience as a Salesforce Delivery Manager or in a similar role.

- Project Management Professional (PMP) certification is a plus.

- Extensive experience with Salesforce and related technologies.

- Strong understanding of Agile methodologies.

- Excellent client-facing and internal communication skills.