Role Overview:

- We are seeking an experienced Delivery Manager - Recruitment / IT Staffing to lead and manage end-to-end hiring across IT and BFSI domains.

- The role involves ownership of overall delivery, client satisfaction, bulk and niche hiring, contract/FTE recruitment, and P&L responsibility.

- The ideal candidate will have hands-on exposure to IT hiring (programming languages, SAP, AWS, Azure, BFSI technologies), proven expertise in RPO models, and the ability to drive both volume hiring and leadership-level mandates.

Key Responsibilities:

Client & Delivery Management:

- Act as the single point of contact for clients, ensuring delivery excellence across IT & BFSI hiring requirements.

- Manage large-scale recruitment delivery, including bulk hiring, niche skills, and leadership positions.

- Ensure client satisfaction through proactive updates, stakeholder engagement, and alignment with business objectives.

- Drive RPO engagements and manage long-term delivery models for strategic accounts.

Recruitment Delivery & Execution:

- Oversee the end-to-end recruitment lifecycle: sourcing, screening, interviewing, selection, and onboarding.

- Manage hiring for technologies including Java, Python, .NET, SAP, AWS, Azure, DevOps, BFSI platforms, and emerging tech.

- Handle both permanent (FTE) and contract staffing requirements.

- Build and optimize talent pipelines through internal databases, job portals, professional networks, and modern platforms (including ChatGPT/AI-driven sourcing).

Team Leadership & Process Management:

- Lead and mentor recruitment teams to achieve hiring targets and delivery SLAs.

- Drive best practices in candidate assessment, technical evaluation, and client reporting.

- Optimize recruitment processes to reduce time-to-fill, improve candidate quality, and ensure scalability.

- Collaborate with internal stakeholders to align hiring strategies with overall business goals.

Business & P&L Responsibility:

- Own delivery targets and profitability metrics for assigned accounts/projects.

- Track, monitor, and report delivery performance, hiring efficiency, and business impact.

- Work closely with leadership to forecast demand, allocate resources, and achieve revenue goals.

Key Skills & Competencies:

- Strong knowledge of IT & BFSI technologies (programming languages, cloud platforms, ERP, BFSI systems).

- Proven expertise in bulk hiring, niche hiring, and leadership-level recruitment.

- Hands-on experience in RPO delivery models.

- Experience managing both FTE and contract staffing solutions.

- Proficiency with ATS platforms, internal databases, sourcing tools, and recruitment analytics.

- Exposure to AI-driven hiring tools (ChatGPT, sourcing automation, assessment platforms).

- Strong leadership, client management, and stakeholder handling skills.

- Ability to manage delivery P&L, targets, and business growth metrics.

Qualifications:

- Bachelor's/Master's degree in HR, Business, IT, or related field.

- 6+ years of recruitment experience, with at least 3+ years in a delivery management or leadership capacity.

- Demonstrated success in managing large accounts, high-volume hiring, and technology-driven recruitment delivery.

Why Join Us?

- Opportunity to lead delivery for cutting-edge IT & BFSI hiring projects.

- Exposure to advanced recruitment technologies and AI-driven platforms.

- Leadership role with end-to-end delivery ownership and P&L accountability.

- Work with global clients and contribute directly to scaling their tech workforce