Job description:

Designation: Delivery Head

Position will be based out of Bangalore.

Hybrid, Work from Office

Candidate with short notice period will be preferred.

Key Responsibilities:

Delivery Management:

- Oversee end-to-end delivery across a portfolio of projects within the Banking and Finance sector.

- Manage and lead a large team of resources, ensuring timely delivery, P&L management, and quality standards.

- Ensure effective project governance, risk management, and escalation processes are in place for all projects.

- Continuously monitor and improve delivery processes and methodologies to drive operational efficiency.

Stakeholder Management:

- Serve as the primary point of contact for senior client stakeholders, including C-level executives.

- Build strong relationships with clients to understand their strategic objectives and ensure alignment with delivered solutions.

- Act as a trusted advisor, providing proactive solutions and insights to drive client success.

- Conduct regular business reviews and ensure high levels of client satisfaction.

Management Consulting:

- Provide expert consulting services to Banking and Finance clients, assisting them in transforming their business processes and IT strategies.

- Identify opportunities to enhance service offerings and help clients navigate digital transformation and Data & AI initiatives.

- Lead business analysis and problem-solving efforts, helping clients identify areas for optimization and innovation.

Sales and Business Development:

- Lead Sales activities, including solution design, proposal development, and client presentations.

- Drive the expansion of the portfolio by identifying upselling and cross-selling opportunities within existing client accounts.

- Participate in RFP responses, engage in client discussions, and create winning proposals that meet both client requirements and organizational goals.

P&L Management:

- Own $10-15 million + USD portfolio, ensuring profitability and responsible financial management.

- Track financial performance, including revenue, margin, and cost optimization.

- Monitor and control project budgets, identifying cost-saving opportunities without compromising delivery quality.

Team Leadership and Development:

- Lead, mentor, and motivate a diverse team of project managers, consultants, and technical professionals.

- Foster a high-performance culture through continuous learning, development, and employee engagement.

- Support resource allocation and workforce planning to meet current and future project demands.

Process Improvement and Innovation:

- Continuously assess and enhance delivery frameworks, methodologies, and tools to increase project efficiency and effectiveness.

- Drive innovation by adopting emerging technologies and best practices in IT service delivery.

- Ensure compliance with industry regulations and standards, particularly within the Banking and Finance Management sector.

Required Qualifications:

- Education: Bachelor's degree in information technology, Computer Science, or a related field.

MBA or other relevant advanced degrees are preferred.

Experience:

- 18+ years of experience in IT services / Management Consulting, with at least 10 years in a leadership role.

- Proven track record of managing a large-scale portfolio (over $10-15 million USD) in the Banking and Finance domain focusing on Data & AI service offerings

- Experience in managing large teams of professionals across multiple locations.

- Strong expertise in Banking and Finance, stakeholder management and delivery.

- Prior experience Sales and business development, including successful client engagements.

Key Skills:

- Leadership: Strong leadership and team management skills with the ability to drive large teams to achieve strategic goals.

- Client Management: Exceptional client-facing and stakeholder management capabilities, particularly at the executive level.

- Banking and Finance Expertise: Ability to provide strategic consulting and advisory services, particularly around digital transformation.

- Project Delivery: Solid understanding of delivery methodologies, including Agile, DevOps, and traditional project management.

- Financial Acumen: Strong financial management skills with experience handling budgets of over $10-15 million USD.

- Presales Acumen: Experience supporting sales teams with presales activities and growing client accounts.

- Communication: Excellent verbal and written communication skills, with the ability to influence and negotiate with clients and stakeholders