About Daffodil & Unthinkable: - Daffodil is a trusted software product engineering and team augmentation partner to 80+ dynamic organizations across the globe. What distinguishes us from the rest is our ability to look beyond technologies and deliver innovative and progressive solutions. - Combining our experience of building 100+ software solutions for our customers following the traditional methodologies and developing our products using decoupled software components to reduce redundant code, we are in a unique position to take the unconventional approach to software development - " that led to the birth of Unthinkable. - At Unthinkable, we enable organizations to disrupt faster by transforming ideas into software solutions at 2x speed with our experience in software architecture, continuous research on latest Technologies & prebuilt libraries. - We are extremely proud of our 700+ workforce spread across 4 offices in 3 continents. To know more please visit: www.daffodilsw.com ; www.unthinkable.co Our Goal: - We, at Daffodil, value innovation, ownership, hard-work and smart risk-taking attitude with continuous desire to learn and improve oneself every day Experience: 6+ years Job Location: Gurgaon Academic & Professional Qualifications: B.E (CS or IT) and/or MBA Functional Area: Account Management Responsibilities Account Management - Undertake account-level strategic planning, grow footprint, identify avenues for up-selling and ensure increased CSAT Increase organization's footprint in key segments by effectively mapping service offerings to customer pain points - Develop a solid understanding of all key sectors's pain points, value chain and success stories - Act as an internal champion of the customer by ensuring delivery timelines, quality & budgets are met - Build a complete understanding of key indurstry and segment needs, expectations, IT budget and roadmap - Establish a path to becoming a preferred technology partner for providers in our target segment - Identify, initiate and build new and upcoming org capabilities focussed on provider pain points. - Presenting reports to senior management on account progress, goals and quarterly initiatives Team management : - Manage and scale a team of account managers as the number of accounts scale up to ensure the growth - Leading and baseline the performance of the account management team by proposing and building suitable KPIs and metrics and tracking them. - Proposing and building suitable processes which improve the performance and drive the success of the account management team - Act as a final point of escalation in case of exigencies Account Growth : - Should have good experience of exponentially increasing the number of logos/revenue in the existing accounts. - Increase the size of existing relationships by enabling the team to map relevant pain points to Daffodil's capabilities - Candidate with a consulting background is preferred.

Gurgaon/Gurugram

Daffodil Software - Strategic Account Manager 

Job Description for Daffodil Software - Strategic Account Manager  in Unthinkable Solutions LLP in  Gurgaon/Gurugram for (8-15) years of experience. Apply Now!