Cytecare Hospitals - Centre Head - P&L

Position Overview

We are seeking a strategic and results-oriented Centre Head (P&L) to lead the overall management, business performance, and operational excellence of our hospital unit. This role requires a seasoned professional with strong leadership, financial acumen, and people management skills to ensure profitability, efficiency, and long-term growth. The Centre Head will serve as the primary business leader for the unit, driving strategy, governance, and stakeholder engagement.

Key Responsibilities

Business Leadership & P&L Management

- Take complete ownership of the hospital units P&L, ensuring revenue growth and profitability.

- Develop and implement strategic business plans, annual budgets, and growth forecasts.

- Monitor performance against key metrics and implement corrective actions proactively.

Strategic Planning & Market Growth

- Identify new business opportunities, partnerships, and service expansions to increase market share.

- Drive initiatives for empanelments, referral networks, and corporate collaborations.

- Strengthen brand visibility through community engagement and patient-centric programs.

Operational Excellence & Governance

- Oversee end-to-end operations, ensuring smooth functioning of clinical and non-clinical services.

- Implement efficiency-focused processes and adopt best practices for resource utilization.

- Drive digitization initiatives, dashboards, and MIS for data-driven decision-making.

Quality & Compliance Oversight

- Ensure adherence to all regulatory, statutory, and accreditation requirements (NABH, etc.).

- Monitor quality benchmarks, safety protocols, and risk management practices.

- Promote a culture of accountability, ethics, and compliance across teams.

Leadership & People Management

- Lead, mentor, and develop cross-functional teams to achieve organizational goals.

- Build a culture of collaboration, performance excellence, and continuous learning.

- Drive employee engagement and talent retention initiatives.

Stakeholder & Relationship Management

- Act as the key representative of the hospital unit for consultants, doctors, corporate partners, and regulators.

- Ensure effective coordination with the corporate office for alignment and governance.

- Foster strong external relationships to enhance the hospitals market position.

Qualifications & Experience

- Mandatory: Medical Graduation

- Preferred: Post-Graduation in Hospital Administration (MHA/MD) from a reputed institution.

- 15-20 years of progressive management experience in hospital/healthcare administration, with proven P&L accountability.

- Strong track record in business leadership, strategic growth, and stakeholder management.