Free meal

Cafeteria

Health insurance

Job/Soft skill training

Office cab/shuttle

Professional degree assistance

International/On-site exposure

Child care facility

Office gym

Annual leaves

Rewards & recognition

Paternity leaves

Mental health wellbeing

Maternity leaves

Performance bonus

Gifts on festivals

Cvent Reviews by Employees

Product Consultant

Senior Software Engineer

Assistant Team Leader

Project Manager

Associate

Team Lead

Senior Associate

Assistant Manager

Software Engineer

Application Support Engineer

Project Consultant

Senior Product Consultant

Manager

Senior Analyst

Senior Project Consultant

Financial Associate

Associate Product Consultant

Lead Software Engineer

Software Engineer2

Market Research Associate

Senior Manager

Software Engineer II

Web Designer

Associate Consultant

Application Support Engineer 2

Director - CRM Responsibilities: Salesforce Proficiency: - Expertise in Salesforce CPQ, Sales Cloud, Service Cloud, and Experience Cloud. - Deep understanding of Salesforce architecture, security model, configuration, and customization. - Hands-on experience with Apex, Visualforce, Lightning Web Components, and other Salesforce technologies. - Proven ability to design, develop, and implement complex Salesforce solutions. - Evaluate new Salesforce products and services to identify opportunities for improvement. - Expertise in systematically automating quality assurance within Salesforce, including APEX test classes and code coverage. Salesforce DevOps: - Experience with release management and sandbox management in Salesforce. - Oversee the entire Salesforce development lifecycle, from requirements gathering to deployment. - Implement robust DevOps practices, including continuous integration and continuous delivery (CI/CD). - Manage code quality, testing, and deployment processes. - Collaborate with cross-functional teams to ensure smooth releases and minimize downtime. Team Management: - History of managing development and engineering teams. - Proven ability to manage a mix of full-time employees (FTE) and contractors effectively. - Develop and execute a long-term Salesforce strategy aligned with the organization's business objectives. - Foster a collaborative and innovative team culture. - Establish key performance indicators (KPIs) to measure team performance. - Track and analyze metrics to identify areas for improvement. Technical Experience: - Extensive experience (15-22 years) in the Salesforce ecosystem. - Experience running multiple Salesforce orgs' lifecycles across one or more past job experiences. - Experience with customer-facing Experience Cloud websites. - Experience managing the lifecycle of applications outside of Salesforce, such as FinForce. - Lead Salesforce-related activities during M&A processes, including due diligence, data migration, system integration, and user training. - Ensure seamless data flow and synchronization between Salesforce and other systems. Communication: - Proven ability to build relationships with executives and stakeholders, ensuring alignment with business objectives and effective communication across teams. - Business-facing experience, including prior experience as a project manager or business analyst, focusing on business communication and stakeholder engagement. - Strong ability to translate health metrics into actionable recommendations, showcasing the impact of data analysis on strategic decisions. - Effectively communicate technical concepts to non-technical audiences. - Manage expectations and deliver on commitments, while proactively identify and address potential issues and risks. - Present regular updates on Salesforce initiatives and their impact on business goals. - Create a roadmap for Salesforce adoption and modernization.

Gurgaon/Gurugram

Cvent - Director - CRM 

Job Description for Cvent - Director - CRM  in Cvent India Pvt. Ltd. in  Gurgaon/Gurugram for (15-22) years of experience. Apply Now!

Cvent - Director - CRM  | iimjobs.com