Key Responsibilities:
Process Improvement & Automation
- Identify repetitive and manual processes ripe for automation across reporting, documentation, and administrative workflows
- Lead initiatives to streamline operational tasks and improve capacity management
- Collaborate with cross-functional teams to implement scalable efficiency solutions
Reporting & Analytics
- Own monthly reporting cycles, including dashboards, benchmarking, and methodology-based tracking
- Proactively refine reporting methods for better transparency and time savings
Document & Site Management
- Maintain and manage SharePoint and Sphere sites, including user permissions, file structures, and content consistency
- Support migration planning and execution from legacy platforms (Box) to MyDocs (DocShare)
Policy Alignment Cycles (PAC)
- Coordinate PAC verification and documentation efforts twice annually, ensuring change-tracking and comment logging are consistent
Business Impact Assessment (BIA) Support
- Verify and update application lists and organizational structures by location
- Ensure data integrity and audit-readiness of structured documentation
Required Skills & Qualifications
- Strong eye for identifying automation opportunities and driving operational efficiency
- Highly organized, detail-oriented, and independently driven
- Familiarity with platforms like SharePoint, DocShare, Sphere, and other enterprise documentation tools
- Competence in reporting tools and dashboard creation (Excel, Power BI preferred)
- Excellent communication and collaboration skills
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