Job Overview : - As a Client Excellence Lead, you will be responsible for building and maintaining relationships with clients, ensuring that their needs are met, and their expectations are exceeded. - You will work closely with internal teams to provide excellent service to clients, develop proposals and marketing collaterals, identify new opportunities for growth, and ensure customer satisfaction. Responsibilities : - Collaborate with other departments to ensure that our clients receive the best possible service. - Build and maintain strong relationships with clients, ensuring their satisfaction and loyalty. - Address client complaints or concerns in a timely and effective manner. - Work closely with the sales team to understand customer needs and preferences. - Build and maintain strong relationships with clients to understand their needs and provide them with the best possible solutions. - Develop a deep understanding of the client's business, industry, and objectives. - Create and manage account plans and strategies. - Work closely with internal teams to understand the status of projects, and provide appropriate support for invoice or payment follow-ups. - Prepare and deliver reports, proposals, and presentations to clients. - Act as an advocate for the client within the company, ensuring that their needs are met and their feedback is heard. - Work with the creative team to develop marketing collateral, such as brochures, flyers, and presentations. - Stay up to date on industry trends and research new markets, potential clients, and technologies. Requirements : - Bachelor's degree in business, marketing, or related field - Proven experience as a client account manager or similar role - Excellent communication and interpersonal skills - Ability to build and maintain relationships with clients - Excellent problem-solving skills - Strong organizational skills and attention to detail - Ability to work independently and as part of a team - Proficient in Microsoft Office and CRM software

Bangalore

Continual Engine - Lead - Client Excellence 

Job Description for Continual Engine - Lead - Client Excellence  in Continual Engine Ltd in  Bangalore for (4-5) years of experience. Apply Now!