Primary Accountabilities:

- Monitor market trends, compensation and benefits practices, and industry benchmarks to ensure competitiveness.

- Lead and oversee the design, development, and deployment of Compensation & Benefits (C&B) frameworks, programs, and initiatives across relevant geographies and business areas.

- Review, streamline, and continuously improve C&B processes, policies, and systems to enhance effectiveness and efficiency.

- Lead the team in the analysis, design, development, implementation, and deployment of C&B programs and initiatives.

- Ensure zero-defect execution and high-quality delivery across C&B processes and programs.

- Design and drive communication and change management initiatives in collaboration with HR stakeholders and business leaders.

- Manage external vendors supporting C&B activities, including supplier and advisory/consulting relationships.

- Ensure effective vendor governance, contract and agreement management, and adherence to agreed service levels.

- Ensure timely and accurate vendor payment processing and resolution of related issues.

- Ensure all C&B programs and processes comply with applicable statutory, regulatory, and organizational requirements.

- Build and maintain strong relationships with key HR and business stakeholders to ensure alignment and effective delivery.

Secondary Accountabilities:

- Lead the team in developing C&B programs, governance frameworks, and operating mechanisms.

- Oversee and support salary audits to ensure accuracy, consistency, and compliance.

- Lead C&B support for special projects and strategic initiatives as required.

- Review, consolidate, and analyze C&B reports and management information to support decision-making.

Key Performance Indicators (KPIs):

- Market competitiveness and industry alignment of C&B programs and practices.

- Effective planning and implementation of compensation and benefits programs.

- Successful delivery of special C&B projects and strategic initiatives.

- Design and implementation of C&B programs at global, regional, and country levels, based on business requirements.

- Effective co-creation and collaboration with HR and business stakeholders in program design and implementation.

- Introduction of new C&B policies, processes, systems, and initiatives.

- Continuous process and system enhancement, automation, and integration across the C&B function.

- Effective supervision of C&B operations and periodic BAU activities.

- Quality and timeliness of C&B MIS, analytics, and reporting.

- Effective vendor and advisory partner management.

- Strong C&B compliance and governance across regional, country, and global requirements.

- Effective escalation management and stakeholder/customer experience.