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Deputy General Manager

Jan Siegmund, Chief Financial Officer

Dana Anderson, Senior Director IoT Strategy & Advisory

Greetings from Cognizant !! We are looking for candidates with Quality process experience Role title - Service Delivery Manager Location - Noida &nbsp;Position Summary - Quality Managers shall ensure that the project team delivers to the expectations of the customer / client and internal stakeholders (operations, account team). Quality Managers shall also provide goals and objectives to the quality team, manages escalations / issues, and provide support to the operations team whenever required. Key Result Areas :&nbsp; - Ensure that the team adheres to quality and delivery standards - no escalations from client on the quality of the deliverable - Provide support to the operations whenever required - Lead transition of new processes from quality stand point - Manage escalations / issues reported - Ensure no compliance issues w.r.t accuracy audits and reporting in internal and external compliance audits - Leading a Transaction Quality Team which quality related certifications ( Six sigma GB/BB, Lean, COPC) - Ensure that the team adheres to quality and delivery standards - no escalations from client on the quality of the deliverable &amp;Provide support to the operations whenever required

Noida

 Cognizant - Service Delivery Manager - Quality Process 

Job Description for  Cognizant - Service Delivery Manager - Quality Process  in Cognizant Technology Solutions India Pvt Ltd in  Noida for (8-10) years of experience. Apply Now!

Cognizant - Service Delivery Manager - Quality Process  | iimjobs.com